Summary
Overview
Work History
Education
Skills
Timeline
Generic

Antwon robinson

Portland

Summary

Dynamic ASE Certified Technician with a strong work ethic and expertise in brake system maintenance. At Jiffy Lube, I enhanced team performance by sharing knowledge and ensuring compliance with warranty requirements. Committed to customer service, I effectively communicated vehicle maintenance needs while identifying upselling opportunities, driving shop productivity and customer satisfaction.

Overview

4
4
years of professional experience

Work History

ASE Certified Technician

Jiffy Lube
09.2023 - 10.2025
  • Supported team members in completing challenging repairs, sharing knowledge, and collaborating on best practices.
  • Ensured dealership compliance with manufacturer warranty requirements during routine maintenance procedures or recall-related services conducted on vehicles under warranty protection plans.
  • Assisted customers in understanding their vehicle''s maintenance needs, explaining the importance of routine services and addressing questions or concerns they may have.
  • Expanded technical expertise through continuous learning of new vehicle technologies, tools, equipment, and repair techniques.

Express Technician

Damerow Ford
01.2022 - 03.2023
  • Exceeded monthly service goals consistently by effectively managing workload during peak periods.
  • Improved overall shop productivity by maintaining a clean and organized workspace, allowing for optimal performance of daily tasks.
  • Assisted in inventory management, ensuring the availability of parts required for common express services.
  • Identified opportunities for upselling additional services or products based on individual customer needs while remaining respectful of their budget constraints.

Lube Express Technician

Ron Tonkin Honda
12.2021 - 04.2022
  • Kept shop areas neat, clean, and free of safety hazards.
  • Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
  • Greeted customers and answered questions about oil changes and other services.
  • Checked fluids, tires, brakes, and other systems as part of [Number]-point inspection.

Education

High School Diploma -

David Douglas High School
Portland, OR
06-2016

Skills

  • Brake system maintenance
  • Tire and wheel service
  • Suspension and steering
  • Strong work ethic
  • Customer service
  • Changing oil
  • Problem-solving
  • Hand and power tools
  • Replacing parts
  • Brake systems
  • Parts replacement

Timeline

ASE Certified Technician

Jiffy Lube
09.2023 - 10.2025

Express Technician

Damerow Ford
01.2022 - 03.2023

Lube Express Technician

Ron Tonkin Honda
12.2021 - 04.2022

High School Diploma -

David Douglas High School