Summary
Overview
Work History
Education
Skills
Timeline
Generic

Antwon Wilburn

Walnut Creek,CA

Summary

At Safeway, excelled as a Courtesy Clerk by enhancing customer satisfaction through exceptional service and efficient problem resolution. Demonstrated strong work ethic and teamwork, significantly contributing to a positive shopping environment. Skilled in customer assistance and safety awareness, ensuring a seamless and secure experience for all patrons. Experienced Courtesy Clerk bringing 1/2 years in grocery sales. Knowledgeable about stocking procedures and customer service standards. Highly effective at completing tasks quickly and with quality in mind. Successful Safeway with

1/2 years of experience addressing customer requests and concerns. Expert at providing relevant information and options to successfully resolve issues. Upbeat and energetic handling difficult situations through resourcefulness and adaptability. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.

Overview

2
2
years of professional experience

Work History

Courtesy Clerk

Safeway
08.2022 - 06.2024
  • Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
  • Maintained cleanliness of store premises, resulting in an inviting shopping environment for customers.
  • Helped customers take merchandise out of store and loaded items into vehicles.
  • Helped maintain a positive store image by keeping entranceways clean, clear, and welcoming for customers.
  • Enhanced customer satisfaction by providing efficient bagging and carryout services.
  • Assisted elderly or disabled customers with loading groceries into vehicles upon request, demonstrating compassion and care in all interactions.
  • Collaborated with team members to maintain a well-organized and efficient work area.
  • Assisted customers with checkout process to foster prompt and smooth transactions.
  • Promoted a safe shopping environment through vigilant monitoring of potential hazards such as spills or cluttered aisles, addressing issues promptly as they arose.
  • Delivered prompt service to prioritize customer needs.

Education

High School Diploma -

El Cerrito High School
El Cerrito, CA
06.2024

Skills

  • Positive Attitude
  • Strong Work Ethic
  • Customer Service
  • Outgoing and Friendly
  • Customer Assistance
  • Safety awareness
  • Professional Appearance
  • Problem Resolution
  • Cleaning procedures
  • Effective Communication
  • Flexible Schedule
  • Teamwork and Collaboration

Timeline

Courtesy Clerk

Safeway
08.2022 - 06.2024

High School Diploma -

El Cerrito High School
Antwon Wilburn