Antwone Williams
Dallas,Texas
Summary
At City of Dallas Animal Services, I spearheaded initiatives that significantly enhanced team productivity and customer satisfaction. My adeptness in workflow management and client relationship building led to streamlined operations and rapid resolution of inquiries. This results-driven approach, combining both hard and soft skills, consistently delivered superior outcomes.
Overview
17
17
years of professional experience
Work History
City of Dallas Animal Services
City of Dallas Animal Services
02.2007 - 05.2024
- DaIncreased team productivity with effective communication and collaboration strategies.
- Managed a high volume of customer inquiries, demonstrating excellent problem-solving skills to resolve concerns quickly.
- Optimized resource allocation through effective scheduling, prioritization of tasks, and delegation of responsibilities among team members.
- Delivered outstanding customer support by providing prompt, courteous assistance during all interactions with clients.
Education
James Madison High School
05.1984
Skills
- Goal-oriented mindset
- Client Relationship Building
- Complaint Handling
- Workflow Management
Timeline
City of Dallas Animal Services
City of Dallas Animal Services
02.2007 - 05.2024
James Madison High School
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