Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Anuadha Herring

Marketing Officer
New York,NY

Summary

Dynamic marketing professional with a proven track record at Guyana and Trinidad Mutual Group of Insurance Companies, excelling in event planning and public relations. Successfully increased brand awareness through innovative campaigns and organized impactful trade shows, while demonstrating exceptional conflict resolution skills in customer service. Committed to driving results and fostering customer loyalty.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Marketing Officer

Guyana and Trinidad Mutual Group of Insurance Companies
05.2013 - 07.2015
  • Increased brand awareness by implementing targeted marketing campaigns and strategies.
  • Defined and tracked campaign effectiveness and adjusted strategies accordingly.
  • Led creative brainstorming sessions that resulted in innovative ideas for promotional projects.
  • Organized events and trade shows to showcase company products and services, generating valuable leads.

Customer Service Representative

Guyana and Trinidad Mutual Group of Insurance Companies
04.2008 - 05.2013
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Education

High School Diploma -

Institute of Business Education
Georgetown Guyana
09-2005

GED -

Brooklyn Adult Learning Centre
Brooklyn, NY
06-2018

Skills

  • Event planning
  • Public relations
  • Affiliate marketing
  • Marketing plan development
  • Trade shows

Certification

  • CNA - Certified Nurse Assistant
  • CPCT/A - Patient Care Technician/Assistant
  • PT - Phlebotomy Technician
  • CET - EKG Technician
  • CMA - Certified Medical Assistant

Timeline

Marketing Officer

Guyana and Trinidad Mutual Group of Insurance Companies
05.2013 - 07.2015

Customer Service Representative

Guyana and Trinidad Mutual Group of Insurance Companies
04.2008 - 05.2013

High School Diploma -

Institute of Business Education

GED -

Brooklyn Adult Learning Centre

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