Anugna Amireddy
Nashville,TN
Summary
Program Manager with11+ years of experience in project management, Lean Six Sigma, and process improvement. PMP and Six Sigma Green Belt certified, with a master’s in engineering management. Proven expertise in driving cross-functional teams, optimizing processes, and delivering data-driven solutions to streamline operations and achieve measurable results. Skilled in managing complex programs in fast-paced environments with a focus on efficiency and quality. Clear communicator, strategic thinker, and committed to corporate responsibility, including spearheading mental health wellness initiatives and leading community engagement activities.
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Program Manager II
Amazon
11.2021 - 07.2024
- Managed large-scale programs that reduced call handling time by10%, saving $10M, through experimental design and policy revisions, leveraging statistical analysis
- Achieved an8% reduction in call transfers and enhanced customer satisfaction by applying DMAIC and advanced data analysis tools in program execution
- Drove improvements in First Contact Resolution by leading cross-functional teams, performing root cause analysis, and optimizing processes within key programs
- Led end-to-end program management for customer service initiatives, driving data-driven improvements, collaborating with cross-functional teams, and ensuring on-time, on-budget delivery
- Reduced costs and enhanced customer experience through process optimization and feedback analysis
Senior Product Validation Engineer
Cummins Inc
06.2020 - 11.2021
- As a product engineer, led the supplier selection for6.7-liter diesel engine fuel systems, utilizing cost and performance analysis to secure a10% cost savings from the base design
- Managed project planning and developed test plans by collaborating with customers, suppliers, and internal teams, ensuring smooth transition of fuel system parts to the design phase
- Optimized supplier selection and performance evaluation processes by conducting detailed cost-benefit analyses and performance reviews, driving cost-effective solutions and delivering high-quality, efficient fuel system components
Senior Product Development Engineer
Cummins India
07.2012 - 04.2019
- Led a Six Sigma project for a new platform, achieving a16% cost reduction through qualitative analysis and market-fit actuator development
- Sponsored a Six Sigma initiative, creating an SOP for harmonic analysis that reduced testing costs by $20K and saved40 hours per test
- Developed a cost-effective product catalog, cutting testing costs by30%, and streamlined thermal stress analysis, reducing analysis time by40% and saving $5K per project
Education
Master’s - engineering management
University of Michigan, Dearborn
12.2020
Bachelor’s - mechanical engineering
Jawaharlal Nehru Technological University
06.2012
Skills
- Six Sigma and Lean
- 5S
- DMAIC
- Failure Mode and Effects Analysis (FMEA)
- Kaizen
- Control charts
- Risk Management
- 7 Step Problem solving &5-Why
- Value Stream Mapping (VSM)
- Program and Stakeholder Management
- Minitab and Microsoft365
Certification
- Project Management Professional (PMP) certification, awarded by PMI
- Six Sigma Green Belt certification
Timeline
Program Manager II
Amazon
11.2021 - 07.2024
Senior Product Validation Engineer
Cummins Inc
06.2020 - 11.2021
Senior Product Development Engineer
Cummins India
07.2012 - 04.2019
Bachelor’s - mechanical engineering
Jawaharlal Nehru Technological University
Master’s - engineering management
University of Michigan, Dearborn