Summary
Overview
Work History
Education
Skills
Hobbies
Timeline
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Anuj Desai

Oakton,VA

Summary

Accomplished Solutions Engineering Manager with a proven track record at OPEXUS, enhancing product development and driving significant market growth. Expert in strategic planning and stakeholder communication, leading teams to exceed revenue targets through innovative solutions and effective coaching. Directly contributed to substantial business achievements by leveraging project management and public speaking skills.

Overview

7
7
years of professional experience

Work History

Solutions Engineering Manager

OPEXUS
07.2022 - Current
  • Perform technical presentations and product demonstrations for a variety of customer / partner stakeholders.
  • Subject matter expert for eCASE SaaS product lines, partnering with account executives throughout sales process from identification of pain points and win themes to onboarding new customers.
  • Collaborate with sales and sales directors to meet individual and team revenue targets, as well as building strong relationships with prospects and existing customers.
  • Effectively position OPEXUS products and value proposition relative to home grown or competitive solutions; shape and refine OPEXUS product narratives to audit and investigations customers across Federal and SLED.
  • Identify where / how cross-functional stakeholders are required to progress a deal, bringing them in and working to document technical details where required.
  • Monitor the market to advise on ways to continuously modify and improve products to meet customer needs; support OPEXUS R&D to evolve eCASE solutions to meet public sector customer needs.
  • Participate in the RFI/RFP/RFQ process by identifying and creating answers that provide value and benefits to prospects while coordinating with sales, implementation and technical resources.
  • Enhance overall team productivity with continuous training and mentoring of junior engineers and account executives.

Lead Configuration Specialist

OPEXUS
01.2021 - 07.2022
  • Provided engaging top notch customer focused experience to all customers.
  • Analyzed, captured, documented and illustrated “as-is” and “to-be” business processes and requirements.
  • Improved system stability by conducting regular audits and updates, maintaining accurate records of all modifications.
  • Streamlined change request process for quicker resolution times using efficient workflows tailored for each project's specific needs.
  • Enhanced system efficiency by identifying and resolving configuration issues.
  • Conducted extensive research on industry trends to incorporate innovative ideas into existing processes, staying ahead of competitors.

Senior Capture Analyst

The Integration Company
05.2019 - 01.2021
  • ·Served as the lead analyst for TIC's capture process. This included vetting contract vehicles and procurement tools to qualify or disqualify potential bid opportunities, vendor/partner outreach, formulating value propositions, and presenting strategy to C-level executives on a weekly basis.
  • Served as the lead point of contact for the CMMI-SVC/2 certification process, gathering the necessary appraisal documents, formulating appraisal interview responses, and facilitating meetings to prepare interviewees.
  • Presented process gaps along with solutions to upper management; created standardized documentation for internal company procedures.
  • Worked as a proposal manager and contributed to $3,000,000 in sales for FY2020 through the following efforts: (1) Research and analysis of customers, competitors, and internal capabilities; (2) Creation / Oversight / maintenance of the proposal compliance matrix (3) articulation of the win strategy, strengths, discriminators, and the technical / management / and staffing solutions.

Senior Business Analyst

Accenture Federal Services
02.2017 - 03.2019
  • Extensively worked within Healthcare sector for 2 years, working as team lead for 6 months, managing ETL batch processes for generating 1095-A tax forms.
  • Liaised with multiple external stakeholders to ensure various activities related to batch jobs are coordinated and properly executed, and to review and update processes for executing different batch runs.
  • Utilized Jira to oversee project status from conception to deployment, and to triage, log, track and correct software related defects.
  • Supported design, configuration, development, and build of ServiceNow applications, specifically within SecOps and Service Catalog modules, by gathering requirements, documenting technical design, and collaborating with various departments.
  • Gained ServiceNow configuration experience by creating business rules, client scripts, UI actions, and intake forms. Played a key role during the transition from development to Go-Live by creating training documents and user guides for client training sessions. Performed QA testing and provided feedback on overall product functionality.

Education

Bachelor of Science - Business Information Technology, DSS

Virginia Tech
Blacksburg, VA

Skills

  • Project Management
  • Strategic Planning
  • Coaching and Mentoring
  • Stakeholder Communication
  • Resourceful nature
  • Public speaking ability
  • Product Development
  • Training and mentoring
  • Decision-making skills

Hobbies

Pet Care

Sports

Travel

Reading

Timeline

Solutions Engineering Manager

OPEXUS
07.2022 - Current

Lead Configuration Specialist

OPEXUS
01.2021 - 07.2022

Senior Capture Analyst

The Integration Company
05.2019 - 01.2021

Senior Business Analyst

Accenture Federal Services
02.2017 - 03.2019

Bachelor of Science - Business Information Technology, DSS

Virginia Tech

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Anuj Desai