ANUPAM GARGE
Seattle,WA
Summary
Dynamic Lead Product Manager with a proven track record at Walmart, specializing in product strategy and innovation. Excelled in digital transformation and agile software development, achieving significant GMV growth and cost savings. Known for fostering driver satisfaction and leveraging machine learning for enhanced delivery experiences. Demonstrates strong leadership and problem-solving skills, with a focus on impactful achievements.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Lead Product Manager – Active Driver Experience: On Demand Deliver
Walmart
Seattle, USA
06.2022 - Current
- Directed product vision and strategy for the Spark DriverTM app, leading to innovative customer-first experiences for gig drivers, achieving defect-free on-time deliveries (target 97%) and enhanced driver satisfaction and retention
- Owned product portfolio and roadmap for Driver Assignment experience, with focus on Driver App experience, Search & Matching, and Supply Shaping initiatives, resulting in FY23 incremental GMV of $284M
- Created and executed vision for app redesign, leading agile design studios based on driver mindset and data-supported insights, reinventing homepage experience and associated screens in collaboration with UX Design & Research and a team of 35+ cross-org stakeholders, resulting in incremental GMV of $80M
- Received the ‘Making a Difference’ award for leading launch of the valuable Driver Search initiative called ‘Dynamic Search Start’, which achieved annualized cost savings of $33.2M through a reduction in Cost Per Delivery
- Redesigned Offer experience to include complex trip types with various delivery requirements, such as grocery orders, general merchandise orders, pharmacy & alcohol, and big and bulky orders, resulting in incremental GMV of $42M
- Leveraged machine learning to automate Search and enhance Driver Matching capabilities using eligibility parameters and prioritization models based on Loyalty cohorts
- Innovate and customize product solutions for Walmart GoLocal, a white-label delivery service platform catering to businesses seeking local delivery and last-mile fulfillment across the U.S
- Demonstrating end-to-end product leadership, from defining business requirements, overseeing product discovery, conducting competitive analysis to tech solutioning and execution, ensuring alignment with organizational goals and driver needs
- Launched multiple driver self-serve and push supply shaping initiatives that resulted in 6% improvement in Driver Utilization
Senior Product Manager – Supply Chain Innovation
Amazon.com
Seattle, USA
11.2021 - 05.2022
- Owned P&L for the Inbound Transportation business, developing a comprehensive product portfolio, roadmap and network strategy, resulting in significant revamp of Amazon fulfillment network
- Led product strategy for the Mothership program and achieved remarkable $78M savings annually by enhancing Amazon supply chain network
- Enabled market and customer feedback, competitive analysis, and business KPIs to prioritize informed product requirements
- Collaborated with Engineering, Design, Operations teams to build automation functionalities and optimize freight operations
- Drove and monitored continuous operational improvements, including enhancements in trailer utilization, vehicle fleet management, yard space optimization, automation, and driver routes optimization
- Established business growth by developing strategy for launch in new markets/geographies, new customer segments, increased engagement from current customers
Senior Product Manager – Customer Trust and Partner Support
Amazon.com
Seattle, USA
11.2019 - 10.2021
- Successfully launched automation rules leveraging ML-based technology to proactively identify IP violations on the marketplace, enabling prompt enforcement actions against abusive sellers
- Led the Notice of Infringement (NOI) Policy and Risk Management Strategy, implementing initiatives to maintain a high level of accuracy in selling partner enforcements by evolving investigation mechanisms
- Achieved VP-level goals for overall Infringement rate and Counterfeit rate for YE 2020 through the implementation of data-driven mitigation measures and collaboration with partner teams such as Automated Brand Protections, Brand Registry, and Data Science
- Drove 74.4% reduction in False Positive rate in enforcements, from 11.5% to 2.94%, through the resolution of policy gaps, automation improvements, and implementation of investigator training modules
- Developed a comprehensive NOI dashboard for conducting deep dives on contributors to high infringement rates, top ASINs and brands driving high NOI glance views, and marketplace-specific metrics, presenting findings to leadership during WBRs
- Launched revamped SOPs for NOI with streamlined workflow structure, resulting in a 16% improvement in investigation efficiency
Product Manager - Technology
Cummins Inc.
Columbus, USA
08.2017 - 10.2019
- Directed growth initiatives for Global Electronic Service Tools and Information business; led marketing strategies and commercial launch of Cummins GuidanzTM suite of products with total revenues of $50M for 2018 (up 5% versus 2017)
- Defined and executed go-to-market rollout plan and product catalog for a new global e-commerce retail marketplace built natively on CloudCraze Salesforce platform; formulated migration strategy for commercial transition from legacy system to new platform
- Launched fit-for-market engine diagnostics mobile app for India and collaborated with local sales personnel, resulting in 40,000 estimated subscription sales in first year with revenues of $4.4M and 7% market share
- Revamped pricing strategies for new and current products using customer positioning and bundling approaches, with 15% increase in revenues in 2018
- Drove 150% increase in premium product adoption to 124 dealer sites and incremental sales of $250K via targeted campaigns
- Formulated monetization strategy for APIs and SaaS Data Exchange and promoted to OEMs, fleets, and third-party resellers
- Analyzed market opportunities, channel capabilities and technology megatrends; presented strategy recommendations, product roadmaps and drove consensus across business leaders
Product Application Engineering Project Manager
Cummins Inc.
Columbus, USA
08.2014 - 08.2017
- Spearheaded technical relationships with a leading OEMs like PACCAR, Navistar having sales impact of over $300M; championed new after-treatment product launch to meet EPA 2017 emission regulations with annual revenues of $70M
- Consulted and collaborated with cross-functional teams from Sales & Marketing, Manufacturing, Supply Chain and Finance to deliver OEM integration project for client 3 weeks ahead of schedule and on budget
- Overhauled aftermarket pricing strategy with 18-22% increase in revenues from service expected over next 3 years
- Facilitated 72% reduction in total after-treatment SKU numbers, impacting overall inventory cost savings of $1.1M annually
- Guided a team of 4 in Change Management initiatives and Installation Quality Assurance (IQA) reviews on various OEM product lines; established IQA parenting process with estimated savings of $4M
Senior Applied Mechanics Engineer
Cummins Inc.
Columbus, USA
07.2011 - 08.2014
- Steered a team of 5 analysts from India in performing structural analysis of engine fuel system components using tools ANSYS and PTC Creo; presented project updates to senior leadership in monthly review meetings
- Conceptualized and implemented a functional excellence process for testing engine components in labs with optimized resource utilization and improved test procedures; achieved 25% reduction in validation timing
Consultant
AVD-SFE Corporation (acquired by Dassault Systèmes SE)
Troy, USA
02.2008 - 06.2011
- Consulted CAE team at General Motors on design and development of new generation vehicle; accomplished 20% mass reduction by performing shape and topology optimization, thus achieving management’s target for fuel economy increase of 8%
- Led sales presentations and articulated benefits of proprietary SFE softwares to potential clients; secured contracts worth $3.5M
Education
Master of Business Administration - Concentrations in Strategy, Marketing and Entrepreneurship
THE UNIVERSITY OF CHICAGO BOOTH SCHOOL OF BUSINESS
Chicago, IL06.2019
Master of Science - Mechanical Engineering
UNIVERSITY OF MICHIGAN
Ann Arbor, MI12.2007
Bachelor of Mechanical Engineering -
UNIVERSITY OF PUNE
Pune, India06.2006
Skills
- Product Strategy and Innovation
- Digital Transformation
- Last-mile delivery
- eCommerce
- Agile software development
Certification
Project Management Professional (PMP) certified
Hobbies and Interests
- Active half marathon runner
- Tennis player
- Travelling & exploring new cultures
- Acrylic painting on canvas
Personal Information
- Nationality: Indian
- Visa Status: UAE Golden Visa
Affiliations
- Active Half Marathon Runner and Tennis Player
- Interests: Traveling (Exploring new cultures), Acrylic painting (Canvas)
Languages
English
Full Professional
German
Limited
Hindi
Native/ Bilingual
Marathi
Native/ Bilingual
References
References available upon request.
Timeline
Lead Product Manager – Active Driver Experience: On Demand Deliver
Walmart
06.2022 - Current
Senior Product Manager – Supply Chain Innovation
Amazon.com
11.2021 - 05.2022
Senior Product Manager – Customer Trust and Partner Support
Amazon.com
11.2019 - 10.2021
Product Manager - Technology
Cummins Inc.
08.2017 - 10.2019
Product Application Engineering Project Manager
Cummins Inc.
08.2014 - 08.2017
Senior Applied Mechanics Engineer
Cummins Inc.
07.2011 - 08.2014
Consultant
AVD-SFE Corporation (acquired by Dassault Systèmes SE)
02.2008 - 06.2011
Master of Business Administration - Concentrations in Strategy, Marketing and Entrepreneurship
THE UNIVERSITY OF CHICAGO BOOTH SCHOOL OF BUSINESS
Master of Science - Mechanical Engineering
UNIVERSITY OF MICHIGAN
Bachelor of Mechanical Engineering -
UNIVERSITY OF PUNE