Anupama Shenoy
Technical Lead
Cerritos,CA
Summary
Experienced Backend Developer with 15+ years in building scalable, high-performance server-side applications across banking, retail, and marketing. Proficient in Oracle PL/SQL, SQL, Shell Scripting, and Python, with expertise in RESTful APIs and data ingestion from 3rd party APIs, microservices and database programming. Skilled in automating data pipelines, implementing CI/CD with GitHub Actions, and optimizing systems for speed and reliability. Hands-on experience transforming large volumes of structured and unstructured data into actionable insights. Strong collaborator with front-end and cross-functional teams, delivering seamless integrations. Hands-on with the full SDLC, Agile practices, and code reviews. Familiar with AWS cloud services and committed to writing clean, maintainable code while continuously learning and adopting new technologies to drive efficiency and innovation. Passionate about leveraging data to enhance user experience and inform strategic decisions.
Overview
15
15
years of professional experience
6
6
years of post-secondary education
1
1
Certificate
3
3
Languages
Work History
Chapter Lead
Commonwealth Bank Of Australia
07.2022 - 04.2025
- Led enterprise-level automation projects, enhancing operational efficiency by over 75% and reducing manual intervention.
- Spearheaded the Risk Insite program, automating data extraction with Oracle APEX, Python, and Shell scripts, improving efficiency by 30%.
- Implemented automated Git workflows and release processes, cutting database release time by 50%.
- Introduced automated Git workflows and release processes, cutting DB release time by 50%.
- Acted as a key liaison between development, QA, DevOps, and business units, ensuring alignment with organizational goals.
- Fostered a culture of continuous learning and cross-team collaboration, delivering high-impact projects with consistency, quality, and strategic alignment.
Technical Lead
Epsilon
07.2016 - 07.2022
- Designed and managed scalable ETL pipelines handling large datasets, optimizing Oracle DB processes to reduce runtime from 17.5 hours to under 1 second.
- Owned delivery of real-time and batch data solutions for Citi Bank’s global rewards program, eliminating a 10-day data lag to significantly enhance customer satisfaction.
- Modernized legacy systems by migrating from SAS to SQL, improving analytical reporting capabilities.
- Led critical security and infrastructure projects, including PCI key rotation and RHEL server migration, cutting PCI rotation time from two weeks to two days while ensuring compliance and minimizing downtime.
- Coordinated with cross-department teams like QA, DevOps, and Support to ensure seamless end-to-end software delivery process.
- Managed team deliverables, code quality, and architectural decisions while fostering a culture of continuous improvement and innovation.
- Mentored junior developers through regular 1-on-1 meetings, providing guidance on best practices, coding standards, and career growth opportunities.
- Developed and maintained dashboards with a focus on intuitive visualizations for high-impact business reporting.
- Collaborated closely with business analysts and product owners to define data requirements and drive data-driven decisions.
Senior Software Engineer
Oracle
04.2012 - 07.2016
- Led development of the Rx Diagnostics module, a self-service troubleshooting platform for Oracle Retail customers, significantly reducing support turnaround times by 25% and enabling the team to prioritize critical tasks.
- Created reusable libraries and solution templates that accelerated issue resolution.
- Provided expert support to major U.S. clients including Macy’s, Walmart, and Costco, resolving critical defects to ensure seamless production and timely delivery of enhancements.
- Mentored and guided a team of five new engineers, accelerating onboarding and boosting productivity through hands-on leadership.
- Maintained defect metrics and customer satisfaction by ensuring prompt resolution of issues, reinforcing commitment to service quality.
Senior Software Engineer
MindTree
09.2011 - 04.2012
- Enhanced an airline baggage tracking system using Oracle PL/SQL and Oracle Forms & Reports, enabling end-to-end bag tagging, real-time tracking, and proactive customer notifications.
- This modernization effort significantly reduced lost luggage claims and improved service turnaround times, directly contributing to increased operational efficiency and customer satisfaction.
Software Engineer
Tesco
11.2009 - 09.2011
- Spearheaded the first-ever cross-business unit product migration at Tesco, introducing backend innovations beyond the Oracle Retail suite and driving a $300M profit increase.
- Integrated sourcing systems to streamline supplier onboarding and reduce logistics costs, enhancing system scalability and backend efficiency to support large-scale operations.
Education
Master of Technology - Software Systems
Birla Institute of Technology And Science, Pilani, (BITS Pilani)
Pilani, Rajasthan 06.2014 - 05.2016
Bachelor of Engineering - Biotechnology
Nitte Mahalinga Adyanthaya Memorial Institute of Technology (NMAMIT)
Nitte, Karnataka 06.2005 - 05.2009
Skills
Core Competencies: Agile Project Management ( Scrum, SAFe), Business & Technical Analyst, Cross- Functional Stakeholder Collaboration, Data Pipeline & ETL Optimization (RESTful and 3rd party APIs), Data Platform Strategy & Modernization, Data Storytelling & Visualization, Engineering & Delivery Leadership, Risk & Compliance Management ( PCI, Migration), Team Coaching, Mentoring & Scaling
Certification
ICAgile Certified Product Owner
Accomplishments
With over 15 years of experience, I have consistently delivered high-impact backend and data engineering solutions across the banking, retail, and marketing sectors. I led enterprise-wide automation at Commonwealth Bank of Australia, boosting operational efficiency by 75%, and engineered real-time data solutions at Epsilon that eliminated a 10-day lag in customer insights. My work has modernized legacy systems, improved ETL performance by 99.9%, and strengthened infrastructure security. At Oracle, I developed self-service platforms for Fortune 500 clients, reducing support load and accelerating issue resolution. Across roles, I’ve championed clean code, team mentorship, cross-functional collaboration, and data-driven innovation.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
ICAgile Certified Product Owner
04-2024
Chapter Lead
Commonwealth Bank Of Australia
07.2022 - 04.2025
Technical Lead
Epsilon
07.2016 - 07.2022
Master of Technology - Software Systems
Birla Institute of Technology And Science, Pilani, (BITS Pilani)
06.2014 - 05.2016
Senior Software Engineer
Oracle
04.2012 - 07.2016
Senior Software Engineer
MindTree
09.2011 - 04.2012
Software Engineer
Tesco
11.2009 - 09.2011
Bachelor of Engineering - Biotechnology
Nitte Mahalinga Adyanthaya Memorial Institute of Technology (NMAMIT)
06.2005 - 05.2009
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