Anupama Srinivasa Gobalan

myPlace Health, a SCAN Group Portfolio Company

• Oversaw the end-to-end technology and product strategy for the organization, ensuring alignment between business goals, operational excellence, and participant-centric care delivery.
• Built the technology and product organization from the ground up, establishing a scalable ecosystem encompassing EMR, CRM, data, and interoperability platforms.
• Led full-cycle product development from zero to one, including the design, build, and launch of proprietary, state-of-the-art software tailored to the PACE model and myPlace Health’s unique business needs.
• Directed technology enablement for the successful launch of two new centers, delivering secure infrastructure, network readiness, and systems integration to support all care teams.
• Established governance frameworks, policies, and procedures for technology, data, and security; led the organization through SOC 2 Type II certification.
• Partnered closely with cross-functional leaders and ELT peers, driving alignment across operations, clinical, finance, and compliance to deliver measurable outcomes.
• Managed multi-million-dollar technology budgets, optimizing vendor spend, contract management, and resource allocation while consistently staying within plan.
• Built and mentored high-performing engineering, product, and data teams, fostering a culture of innovation, accountability, and continuous improvement.
• Championed AI and automation initiatives, introducing cutting-edge solutions such as ambient clinical documentation and predictive analytics to enhance efficiency and clinician experience.
• Led enterprise implementations, integrations, and interoperability initiatives, including transitions between legacy EMR and next-generation systems.
• Established data and analytics infrastructure, enabling leadership and care teams to access actionable insights in real time.
• Served as a trusted technology advisor to the CEO and Board, contributing to strategic growth planning, risk management, and a long-term digital transformation roadmap.
• Represented the organization in external collaborations and industry forums, advancing the adoption of technology innovation in the PACE and senior-care ecosystem.

• Created and managed product strategy and roadmap for clinical and technology products.
• Collaborated with C-suite and leadership teams to prioritize initiatives across business units.
• Established product discipline throughout the organization, enhancing operational efficiency.
• Led and developed a team of product managers and owners, providing mentorship on product principles.
• Designed and executed technology solutions to meet stakeholder needs, ensuring effective collaboration.
• Evaluated Buy vs. Build scenarios, selecting vendors through RFP processes to establish partnerships.
• Defined Product OKRs to align efforts with overall company goals.
• Established standard practices for managing product teams and fostering a successful workflow..

• Conceptualized and developed state-of-the-art mobile solution, AMAZE, for CareMore clinicians.
• The app was well-loved by the teams at CareMore, and was featured in Harvard Business Review in an article written by former CareMore CEO, Dr. Sachin Jain: https://hbr.org/2018/04/how-to-accelerate-the-adoption-of-digital-health-technology
• Created workflow to digitize pharmacy collaboration processes, enhancing standardization and scalability.
• Led development of end-to-end mobile solution for home visit providers, including scheduling and documentation.
• Developed an Alexa voice-enabled solution to improve member interaction and accessibility.
• Built a centralized portal for Case Management teams to enhance task coordination and care delivery.
• Managed a large team of over 30 associates, fostering collaboration and productivity..
• Collaborated with C-suite and clinical leadership to drive continuous product innovation.

Managed the scope of work for quoting and enrollment applications in the Shopper Portals area at Anthem.

• Supported annual refresh of health plan products and enrollments across 14 states.
• Facilitated year-round mandate changes and other SSCR modifications for application.
• Executed complete projects as both Product Owner and Scrum Master.

Contributed to the enterprise-wide Grievances and Appeals application (MAGI) project.

Oversaw primary modules for MAGI, including UM integration, member integration, and claims integration.

• Worked on multiple projects at HISNA as a primary Business Systems Analyst. Responsibilities included gathering business requirements from various stakeholders, project coordination between multiple teams including external vendors, technical teams, QA teams, and business teams.

• Worked as a Consultant BSA for multiple projects at WellPoint. Extensive experience in all stages of SDLC. Primarily worked on the UM application WellPoint Medical Decision Support System (WMDS). Extensive experience in the Grievance & Appeals processes and procedures.