Anuradha Prabagaran
Senior Project Manager
Malvern,PA
Summary
Experienced Senior Project Manager with more than 17 years working in the Healthcare sector and gifted at meeting tight deadlines, driving business opportunities and working well in team-based environments. Highly adaptable to change, concise and decisive communicator with Organizational, multitasking and project management talents. Have experience as an Operational lead and Engagement manger, pursing potential business opportunities and related PMO activities like onboarding and induction. Currently, working on the customer 360 experience platform, that aims at transforming the Consumer Healthcare experience, through cutting edge technologies like Salesforce. Pursing a senior Project/Program Manager role where hard work and dedication will be highly valued.
Overview
2
2
Certifications
17
17
years of professional experience
Work History
SENIOR PROJECT MANAGER - CLIENT CVS HEALTH
Cognizant Technology Solutions Ltd
12.2012 - Current
- Currently, working on managing financials for $32 Million program that is focused on providing 360 degree consumer experience, with team size of more than 115 resources (not including external partner teams).
- Have experience working on prioritizing delivery capabilities for next 3 years and determining funding by year and validating using effective business cases.
- Overseeing large portfolio of projects to support teams, report progress and influence positive outcomes for key stakeholders.
- Provided outstanding service to clients through effective communication, exceptional leadership skills and extensive SME knowledge, in an effort to promote future business opportunities.
- Experienced in managing projects in SCRUM and SAFe agile methodologies.
- Developed project plans and managed project scope using methodologies to guide projects from conceptualization to implementation and maintenance.
- Maintained schedules to meet key milestones at every project phase.
- Directed changes to project scope and cost and implemented appropriate change management processes to keep projects on track.
- Communicated project plans and progress to key stakeholders, including project contributors, business, operational and technical resources.
- Effective dependency, risk and issue management and control.
- Closely collaborated with project members to identify and quickly address problems.
- Involved with software delivery modernization (SDM) team and have provided requirements and helped with the design of the intake tool, which was adopted enterprise wide, to standardize the intake process.
- Also, as a part of SDM program, spear headed the forecasting team, in bringing about improvements and standardizations to the forecasting processes, by building the forecasting guidelines tool, a customized fiscal calendar, roles and responsibilities matrix and a financial management repository.
- Using Share point, built the Financial management repository to serve as a one stop shop for the PM's, in providing guidance and best practices on estimation, forecasting, work product standardization and time tracking.
- Used the RTC tool and created customized dashboards, queries and program boards to help with efficient management of the intake items.
- Have ensured that the project maintains compliance and alignment with the Project Life Cycle, including completion of all mandatory and required project deliverables.
SENIOR BUSINESS ANALYST - CLIENT CVS HEALTH/AETNA
Cognizant Technology Solutions Ltd
01.2006 - 12.2012
- Managed a team of 25+ BA's both onshore and offshore, across multiple domains.
- Interacted with internal customers to understand business needs and translate into requirements and project scope, that are comprehensive, testable and unambiguous.
- Experienced in writing effective use case narratives and function point counting.
- Proficient in creating and managing requirements traceability using requisite pro.
- Supported leadership team with periodic status reporting, analysis and requirements clarifications, as needed.
SOFTWARE TESTER - CLIENT AETNA
Cognizant Technology Solutions Ltd
09.2005 - 12.2005
- Wrote and optimized test cases to maximize success of manual software testing with consistent, thorough approaches.
- Carried out tests to identify and report functional and non-functional issues with the built software.
- Coordinated work with various teams to solve problems and improve efficiency for software testing and automation.
DEVELOPER - CLIENT AETNA
Cognizant Technology Solutions Ltd
04.2004 - 08.2005
- Worked as a core DB2 developer involved with coding DB2 stored procedures to fetch the data from the database and providing it to the front-end Java application.
- Also acted as a team lead managing a team of 5 associates and was the primary offshore contact for the onsite counterparts for this project.
- Designed and documented systems based on results of analysis.
Education
Bachelor of Technology - Electronics and Communication
Pondicherry Engineering College
Puducherry, IndiaSkills
Client liaison
Leadership
Multitasking abilities
Flexible & Adaptable
Planning and Coordination
Collaboration
Financial management
Project Scheduling
Project management processes and tools
Certification
CSM, EDI gateway, AHM 250. In the process of getting PMP certified.
Domains
Plan sponsor, Rating and quoting, Claims, Pharmacy, Medical management, EDI gateway, Product delivery and Salesforce Service platform
Technical skills and Tools
Salesforce Health Cloud, Rally, RTC, Rational Requisite Pro, Rational Clear Quest, Rational Clear case, Microsoft project and DB2, Mainframes.
Timeline
SENIOR PROJECT MANAGER - CLIENT CVS HEALTH
Cognizant Technology Solutions Ltd
12.2012 - Current
SENIOR BUSINESS ANALYST - CLIENT CVS HEALTH/AETNA
Cognizant Technology Solutions Ltd
01.2006 - 12.2012
SOFTWARE TESTER - CLIENT AETNA
Cognizant Technology Solutions Ltd
09.2005 - 12.2005
DEVELOPER - CLIENT AETNA
Cognizant Technology Solutions Ltd
04.2004 - 08.2005
Bachelor of Technology - Electronics and Communication
Pondicherry Engineering College