Summary
Overview
Work history
Education
Skills
Timeline
Generic

Anurag Reddy

Sark walk

Summary

Experienced professional with a strong background in stock inventory management, customer service, and efficient multitasking. Proficient in bar closing procedures, managing customer queues, and table cleaning. Skilled in event planning, in-person sales techniques, and social media engagement. Adept at handling complaints, understanding billing processes, and using technical equipment. Demonstrates punctuality and time management while being familiar with company policies. Expertise in drink mixing, assisting bartenders promptly, ice machine operation, and POS systems.

Overview

2
2
years of professional experience

Work history

Barback

Quinns
London
01.2024 - 08.2024
  • Maintained cleanliness of bar area by regular cleaning and sanitising.
  • Handled cash transactions to facilitate seamless sales process at the bar.
  • Ensured smooth operation of the bar with stocking and replenishing supplies.
  • Prepared garnishes for drinks to improve presentation and taste.

Front of house team member

Nandos
London
01.2023 - 12.2023
  • Maintained high standards of customer service during peak times.
  • Ensured smooth operation of the front desk by managing reservations and walk-ins.
  • Handled complaints effectively, resulting in increased customer satisfaction.
  • Managed cash transactions accurately, ensuring accurate financial records.
  • Recommended menu items to guests, enhancing their dining experience.

Customer service executive

Honda
Hyderabad
02.2022 - 12.2022
  • Managed difficult situations for positive outcomes.
  • Balanced multiple tasks simultaneously without compromising on quality of service.
  • Enhanced brand reputation with excellent telephone etiquette.
  • Delivered exceptional service to increase customer loyalty.

Education

Master of Business Administration -

University of East London
London united Kingdom

Skills

  • Stock inventory management
  • Customer service
  • Efficient multitasking
  • Bar closing procedures
  • Managing customer queues
  • Table cleaning proficiency
  • Event planning capabilities
  • In-Person sales techniques
  • Punctuality and time management
  • Technical equipment use
  • Complaint handling
  • Billing understanding
  • Social media engagement competency
  • Familiarity with company policies
  • Drink mixing
  • Assisting bartenders promptly
  • Ice machine operation
  • POS Systems

Timeline

Barback

Quinns
01.2024 - 08.2024

Front of house team member

Nandos
01.2023 - 12.2023

Customer service executive

Honda
02.2022 - 12.2022

Master of Business Administration -

University of East London
Anurag Reddy