Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Anwaar Morales

Chicago,IL

Summary

Energetic Supervisor successful at motivating and building positive team dynamics to accomplish aggressive goals. Dedicated to open, communicative culture where employees feel empowered to contribute to company's success.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Nan McKay and Associates, Chicago Housing Authority
03.2019 - Current

Supervisor

12.2022 - Current
  • Meeting with staff to go over goals to efficiently meet contractual obligations.
  • Executing over 100 vouchers and Housing Assistance Payment contracts daily
  • Conducting on going trainings with staff bi-weekly to enhance quality control.
  • Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Monitored workflow to improve employee time management and increase productivity.

Housing Specialist III

06.2022 - 12.2022
  • Executing over 50 Housing Assistance Payment Contracts to process lease-ups
  • Supporting Supervisor with pulling various reports and other administrative duties
  • Successfully led trainings for new hires
  • Assisting Team with any inquiries regarding transfer process for moves.

Housing Specialist

10.2020 - 06.2022
  • Execute over 30 moves for transfers team monthly.
  • Review and correct over 10 quality control files weekly.
  • Initiate and complete rent determinations for moves within city limits
  • Review leases and Housing Assistance Payment Contracts to subsidize units for Section 8 clients.
  • Training new hires on moves process.
  • Rising Star of year Award for 2021.

Clerk

03.2019 - 10.2020
  • Supported intake and portability team with interviews for the Housing Choice Voucher Program
  • Conduct calls for over 15 clients a week to schedule them for eligibility interviews
  • Complete 15 corrections on files weekly
  • Responsible for the lease up process for participants
  • Successfully conduct owner eligibility for over a dozen owners weekly

Contractor

Beacon Hill Staffing
07.2018 - 03.2019
  • Completed five weekly Permanent Residency Card initiations
  • Processed Perm I-140s (Work petitions) for foreign nationals (Temp for Fragomen Law Firm)
  • Achieved weekly billing for work done on cases (Temp for Fragomen Law Firm)
  • Advised over 50 callers weekly for Housing Choice Voucher Program Call Center (Temp for Nan McKay and Associates

Corps Member

AmeriCorps National Civilian Community Corps
08.2017 - 05.2018
  • Reached goal of assisting over 30 families with filing taxes in Charleston, West Virginia
  • Completed over 66 hours’ worth of various independent service projects
  • Succeeded in restoring over 25 homes damaged by Hurricane Harvey and Irma’s short-term recovery phase.

Intern

MO State Capitol Senate Office
02.2017 - 05.2017
  • Sat in on several committees and distributed notes on what was discussed to legislative staff
  • Responded and filed away approximately 300 constituent emails
  • Sat in on weekly Senate Sessions to learn the process of bills becoming law
  • Consulted with constituents to hear their concerns on issues affecting their district.

Education

Bachelor of Science - Political Science, History

Lincoln University
Jefferson City, MO

Skills

  • Priority Management
  • Customer Service
  • Coaching
  • Organization
  • Attention to Detail
  • Team Building

Certification

Housing Choice Voucher Specialist Certification


Supervisor and Management Certification.

Timeline

Supervisor

12.2022 - Current

Housing Specialist III

06.2022 - 12.2022

Housing Specialist

10.2020 - 06.2022

Nan McKay and Associates, Chicago Housing Authority
03.2019 - Current

Clerk

03.2019 - 10.2020

Contractor

Beacon Hill Staffing
07.2018 - 03.2019

Corps Member

AmeriCorps National Civilian Community Corps
08.2017 - 05.2018

Intern

MO State Capitol Senate Office
02.2017 - 05.2017

Bachelor of Science - Political Science, History

Lincoln University

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Anwaar Morales