Anwar Braimah
Brooklyn,New York
Summary
Enthusiastic and motivated to work with clients and professional teams efficiently. Friendly, adaptable and collaborative professional successful devising satisfying solutions to complex problems. Flexible team player with positive and upbeat nature.
Overview
20
20
years of professional experience
Work History
Patient Care Associate
HHC Kings County Hospital
451 Clarkson Avenue, Brooklyn NY
04.2014 - Current
- Enhanced patient satisfaction by providing compassionate and attentive care during daily interactions.
- Reduced patient anxiety through effective communication and active listening skills.
- Assisted nurses in administering medications, monitoring vital signs, and recording medical histories for accurate patient records.
- Streamlined workflows by maintaining a well-organized and efficiently run unit, ensuring timely completion of tasks.
Customer Care Representative
Cablevision Nyc
The Bronx, NY
03.2004 - 08.2008
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
- Streamlined call response times for improved customer experience through effective communication techniques.
- Maintained a high level of product knowledge to provide accurate information and support to customers.
- Contributed to team success, consistently achieving call center performance metrics.
Education
Bachelor of Science - Computer And Information Sciences
City College of New York of The City University of New York, The
New York, NY06.2004
Skills
- Progress Documentation
- Multitasking Ability
- Conflict Mediation
- Strategic Planning
- Behavioral Management
- Critical Thinking
- Active Listening
- Phlebotomy Techniques
- Proprietary Trading (currency)
- Effective Communication
- Problem Solving
Affiliations
- Proprietary active trading
Timeline
Patient Care Associate
HHC Kings County Hospital
04.2014 - Current
Customer Care Representative
Cablevision Nyc
03.2004 - 08.2008
Bachelor of Science - Computer And Information Sciences
City College of New York of The City University of New York, The