Anwar Moallin
Minneapolis,MN
Summary
I am a Compassionate and dedicated Direct Support Professional with 8 years of experience providing high-quality, person-centered care to individuals with developmental disabilities and other support needs. Skilled in promoting independence, assisting with daily living activities, implementing individualized service plans, and ensuring client safety and dignity. Adept at fostering trusting relationships, managing behavioral challenges, and collaborating with families, healthcare providers, and interdisciplinary teams. Known for a strong work ethic, patience, empathy, and commitment to enhancing the quality of life for those served.
Overview
8
8
years of professional experience
Work History
GroupHome
Creative Care Resources
Saint Paul, MN
11.2020 - 10.2025
- Direct care: Assist individuals with daily activities, including personal care tasks and with household chores.
- Community engagement: Help individuals access the community safely for activities, recreation, and socialization.
- Crisis intervention: Provide support and intervention during difficult situations that may arise.
- Teamwork and communication: Work collaboratively with team members to ensure consistent care and communicate effectively with individuals and colleagues.
- Life skills development: Help individuals develop life skills, social skills, and behavioral management techniques.
- Meaningful interaction: Engage in activities that help individuals grow in skills and work toward their long-term goals
IT support Specialist
Data Recognition Corporation
Plymouth, MN
11.2021 - 03.2022
- Assisting customers in analyzing software and hardware issues and encouraging punctual and appropriate advancements for customers' products as required.
- Identifying new parts ordering resolutions that contribute to reducing customers waiting time by 18%, thereby improving customer satisfaction by 40%.
Customer Service Specialist
Best Buy
Brooklyn Park, MN
02.2019 - 03.2020
- Familiarizing with trending products and new services
- Valuing client’s confidentiality always
- Maintaining a civil, helpful, proficient style at all times.
- Instantly intensifying severe complaint issues that I am not adequately equipped to deal with.
GroupHome
Zumbro House
Eagan, MN
07.2017 - 09.2019
- Treat clients with dignity and respect in all interactions. Remember that the staff are professionals, and we are in their homes
- Assist clients with purchases, ensuring that receipts are obtained for all transactions in their check ledgers and that accounts are balanced
- Carry out requests and preferences of guardians and case managers as directed by your supervisor or the client's team
- Ensure that medication is being ordered and logged in and administered as ordered by the assigned staff member
- Remain awake and alert during all shifts work and must be ready to respond at all times.
Education
undefined
Saint Mary’s University of Minnesota
01.2023
Skills
- Project planning
- Microsoft Office
- Computer Efficiency
- First aid and safety
- Medication management and administration
- Behavior intervention strategies and crisis de-escalation
- Assistive technology familiarity
- Empathy, compassion, and patience
- Effective communication and active listening
- Problem-solving and critical thinking
- Conflict resolution
Timeline
IT support Specialist
Data Recognition Corporation
11.2021 - 03.2022
GroupHome
Creative Care Resources
11.2020 - 10.2025
Customer Service Specialist
Best Buy
02.2019 - 03.2020
GroupHome
Zumbro House
07.2017 - 09.2019
undefined
Saint Mary’s University of Minnesota