Any Lanza
Las Vegas
Summary
Dynamic and detail-oriented professional. Excelling in office administration and customer service. Strong multitasking abilities and exceptional customer service skills fostered a welcoming environment, while attention to detail ensured accurate records management. Committed to enhancing team collaboration and operational efficiency.
Professional server with high standards and strong track record of delivering exceptional dining experiences. Skilled in customer service, order accuracy, and multitasking in fast-paced environments. Known for effective teamwork, adaptability, and maintaining positive atmosphere even during peak hours. Thrives on achieving results and ensuring guest satisfaction.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Waitress
Los Tres Cochinitos
Las Vegas, NV
02.2025 - 06.2025
- Provided exceptional customer service in fast-paced dining environment.
- Collaborated with kitchen staff to ensure timely meal delivery.
- Maintained cleanliness and organization of dining area and service stations.
- Used cash registers and credit card machines to cash out customers.
Office Administrative Assistant
Vitality Staffing Solutions
New Brunswick, NJ
07.2023 - 12.2023
- Managed daily office operations, ensuring smooth workflow and communication among team members.
- Coordinated scheduling and appointment management for executive staff, enhancing organizational efficiency.
- Assisted with document preparation and data entry, maintaining accuracy in records management.
- Supported onboarding processes for new hires, facilitating training sessions and resource distribution.
Office Assistant
Brooks Warehousing
North Brunswick, NJ
06.2022 - 05.2023
- Managed daily office operations, ensuring efficient workflow and organization.
- Supported billing and invoicing processes, ensuring timely payments and record accuracy.
- Utilized office management software to record and track customer information.
- Assisted with onboarding of new employees.
- Coordinated and scheduled meetings and appointments.
Office Assistant
Seajet Warehouses
North Brunswick, NJ
02.2021 - 12.2021
- Assisted in inventory management by tracking supplies and placing orders as needed.
- Implemented filing system improvements, enhancing document retrieval efficiency and accuracy.
- Developed training materials for new employees, facilitating onboarding and knowledge transfer.
- Utilized office software to create reports, presentations, and correspondence with high attention to detail.
Waitress
Asi Es Mi Tierra
Silver Spring, MD
01.2019 - 07.2020
- Assisted in training new waitstaff on menu items and service protocols.
- Handled customer inquiries and resolved complaints efficiently.
- Monitored table turnover and optimized seating arrangements for peak hours.
- Contributed to team efforts in achieving high customer satisfaction ratings.
- Delivered exceptional customer service in fast-paced dining environment.
Education
Bachelor of Science -
Honduran Academy
Cortes, HNHigh School Diploma -
Jose Trinidad Reyes
Cortes, Honduras12-2016
Skills
- Strong multitasking
- Greeting guests
- Team collaboration
- Attention to detail
- Safe food handling
- Exceptional customer service
- Professional appearance
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Completed payroll for staff of 70 direct reports.
Certification
TAM CARD.
HEALTH CARD.
SHERIFF CARD.
Languages
Spanish
English
Timeline
Waitress
Los Tres Cochinitos
02.2025 - 06.2025
Office Administrative Assistant
Vitality Staffing Solutions
07.2023 - 12.2023
Office Assistant
Brooks Warehousing
06.2022 - 05.2023
Office Assistant
Seajet Warehouses
02.2021 - 12.2021
Waitress
Asi Es Mi Tierra
01.2019 - 07.2020
Bachelor of Science -
Honduran Academy
High School Diploma -
Jose Trinidad Reyes