IBETH MARQUEZ

• Intake specialist with proven skills in case management, client registration, and refugee document processing from the following countries: Cuba, Haiti, and Ukraine. Provide detailed information to assist clients during the intake process.
• Issued, gathered and inspected intake forms to confirm correct signatures and information.
• Provided excellent service and attention to customers when face-to-face or through phone conversations.
• Documented all client contact activities in accordance with agency standards and regulations.
• Coordinated schedules and appointments, sending out reminders regarding appointment dates. ( follow-up).

• The Transportation Specialist Program (The Journey) which focuses on transitional foster care (TFC), coordinates the transportation and physical accompaniment of children who have fled their country of origin and arrived in the US without a parent or legal guardian while they continue their journey. trip to be united with the sponsors.
• Travel with minors for reunification with their sponsors in the minor custody transfer process.
• Adhere to operational and safety procedures.
• Maintain open communication with staff and foster parents.
• responsible for the safety and well-being of children.
• Coordinate transportation, including arranging and navigating travel destinations, escorting and physically supervising youth while in transit to scheduled and emergency appointments. Coordinates medical transportation with the medical staff in charge. Coordinates clinical transports with clinical staff. Coordinate reunification transportation with the team.
• Performs all work in a manner consistent with the mission, values, and philosophies of the National Youth Advocate Program.
• Travel out of state until reunification efforts are complete.

• Maintain the direct line of sight of the UC at all times.
Oversaw daily routines of youth in placement and delivered services related to basic human
needs.
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• Used calm, positive and encouraging approach with youth.
• Mentored and supported young people through collaborative activities and social programs.
Youth care workers provide direct supervision to children ages 13 to 17 who have been placed
in a temporary shelter by ORR. Youth care workers accompany children during most aspects
of the shelter's daily life and involve them in a culturally sensitive way to ensure a
comfortable environment. Youth care workers also document and report any item as
provided by ORR policies and procedures.

• Monitored attendance and progress of participants in programs.

• Youth care workers provide direct supervision to children ages 13 to 17 who have been placed
  in a temporary shelter by ORR. Youth care workers accompany children during most aspects
  of the shelter's daily life and involve them in a culturally sensitive way to ensure a
  comfortable environment. Youth care workers also document and report any item as
  provided by ORR policies and procedures.
  • Maintain direct line of sight to the UC at all times.
  • Interact with children appropriately, including games or during recreational time.
• Help during the transition and movement of children from one activity to the next and from one physical location to another.
  
  
  Maintain the case file and the ORR database in accordance with the ORR policies and
  procedures.
• Monitored attendance and progress of participants in programs.