Summary
Overview
Work History
Education
Skills
Timeline
Barista

Anya Afridi

Altamont,NY

Summary

Dynamic and detail-oriented professional with experience at 7 Brew, excelling in customer service and team collaboration. Recognized for enhancing customer satisfaction through active listening and efficient service. Proven ability to manage high-pressure situations while maintaining a friendly demeanor, ensuring a positive atmosphere for both guests and colleagues.

Overview

4
4
years of professional experience

Work History

Barista

7 Brew
03.2025 - Current
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.

Host

The Boil Shack
02.2024 - 09.2024
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.

Warehouse Packer

URBANEBOX
05.2023 - 10.2023
  • Inspected products before packaging to avoid shipping defective or damaged goods to customers.
  • Enhanced warehouse efficiency by accurately packing and labeling products for shipment.
  • Maintained a clean and safe work environment, adhering to established safety protocols and procedures.
  • Packed, weighed and shipped items per customer specifications.

Server

Curry Patta
02.2022 - 06.2023
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Cashier

SUBWAY®Restaurants
04.2022 - 11.2022
  • Built relationships with customers to encourage repeat business.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.
  • Greeted customers entering store and responded promptly to customer needs.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.

Education

Guilderland Highschool
Guilderland Center, NY
06.2025

Skills

  • Time management
  • Friendly and outgoing
  • Attention to detail
  • Team player
  • Active listener

Timeline

Barista

7 Brew
03.2025 - Current

Host

The Boil Shack
02.2024 - 09.2024

Warehouse Packer

URBANEBOX
05.2023 - 10.2023

Cashier

SUBWAY®Restaurants
04.2022 - 11.2022

Server

Curry Patta
02.2022 - 06.2023

Guilderland Highschool

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Anya Afridi