Detail-oriented Quality Control Technician adept at reviewing materials and finished items for compliance with specifications and standards. Skilled in reporting and problem-solving with a history of making a positive impact on operations. Dedicated to accomplishing company's organizational and quality mission by following instructions and maintaining healthy work environment. Knowledge of all Microsoft Office programs with excellent grammar and written communication skills.
Overview
21
21
years of professional experience
Work History
Quality Control Specialist
Federal Emergency Management Agency, FEMA
10.2002 - 04.2023
Inspected finished goods to verify conformance with customer specifications and company quality standards.
Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
Created and maintained several databases to track statistical data.
Updated inspection journals and daily summary logs with quality-related data.
Suggested improvements to designs and documentation to improve product reliability and manufacturability.
Minimized down time by reducing production rework and recalls.
Recorded findings of inspection process, collaborating with quality team to implement corrective actions.
Monitored product standards and quality-control programs.
Implemented process improvements to increase productivity in quality assurance operations.
Promoted adherence to quality standards by educating personnel on quality control.
Educated employees on specific QA standards and confirmed maintenance of standards.
Education
Bachelor of Science - Psychology, Emergency Administration And Planning
University of North Texas
Denton, Texas
05.2006
Skills
Regulatory Requirements
Production Optimization
Active Listening
Reading Comprehension
Customer Service Process Improvement
Data Tabulation
Quality Assurance
Timeline
Quality Control Specialist
Federal Emergency Management Agency, FEMA
10.2002 - 04.2023
Bachelor of Science - Psychology, Emergency Administration And Planning
External Affairs Specialist at Department of Homeland Security Agency Federal Emergency Management Agency (FEMA) - Region IXExternal Affairs Specialist at Department of Homeland Security Agency Federal Emergency Management Agency (FEMA) - Region IX
Hazard Mitigation Insurance Specialist at Federal Emergency Management Agency, FEMAHazard Mitigation Insurance Specialist at Federal Emergency Management Agency, FEMA