Anya Glover
Pearland,Texas
Summary
Friendly Head Cashier experienced in leading large teams with exceptional skill as trainer, team builder and project manager. Talented in accurately handling money, monitoring performance and resolving customer concerns in fast-paced environments.
Overview
1
1
year of professional experience
Work History
Cashier Team Lead
Academy Sports Outdoors
2804 Business Center Dr, Pearland, TX 77584
04.2023 - 05.2023
- Communicated with customers and team members to solve problems.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Assisted customers by answering questions and fulfilling requests.
- Processed both cash and card purchases and returns.
- Received and processed customer payments.
Cashier
Russos New York Pizzeria
11200 Broadway St Suite 635, Pearland, TX 77584
03.2023 - 04.2023
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
Sales Associate
Rue 21 Store
11200 Broadway St #130, Pearland, TX 77584
01.2022 - 03.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
Education
GED -
Praire View A&M University
Prairie View, TX05.2027
Skills
- Store Opening and Closing
- Transaction Approvals
- Online Order Picking
- POS System
- Customer Service
- Adaptability and Dependability
- Flexible Schedule
- Team Leadership
- Policy Enforcement
- Positive Attitude
- Cashier Training
- Punctual and Reliable
- Manager Support
Timeline
Cashier Team Lead
Academy Sports Outdoors
04.2023 - 05.2023
Cashier
Russos New York Pizzeria
03.2023 - 04.2023
Sales Associate
Rue 21 Store
01.2022 - 03.2022
GED -
Praire View A&M University