Anya Singleton
Park Forest,IL
Summary
Versatile and dynamic professional with a proven track record in retail management and customer service excellence, notably at Claire's. Skilled in communication and leadership, I excel in creating engaging customer experiences and driving team performance. Demonstrated ability to enhance operational efficiency and foster a positive work environment, achieving significant sales targets.
Overview
5
5
years of professional experience
Work History
Lawn and Garden Associate
Walmart
Mattoon, IL
04.2024 - Current
- Greeted customers, answered questions, and provided product information.
- Assisted customers in selecting appropriate lawn and garden products for their needs.
- Performed weekly maintenance of outdoor equipment, such as mowers, trimmers, edgers, blowers, chainsaws, tillers, and more.
- Received incoming shipments of merchandise and stocked shelves with new items.
- Organized seasonal displays including plants, fertilizers, mulch, and potting soils.
- Cleaned up spills quickly using appropriate cleaning supplies.
- Watered and pruned plants according to specific needs for plant type.
Retail Manager
Claire's
Orland Park, IL
09.2023 - 12.2023
- Communicated with customers daily, provided friendly and courteous service, and answered questions
- Supported the Store Manager and Assistant Store Manager in achieving retail store targets by driving sales
- In the absence of any other management, it's a possible chance to open and close the store and be responsible for ensuring that the store trades safely and legally
- Delivering sales through friendly and efficient customer service
- Assisting with processing store deliveries, visual merchandising, stock takes markdowns, and promotions
- Ear piercing (full training)
- Ensuring the store looks presentable and inviting to our customers
Online Grocery Personal Shopper
Walmart
Charleston, IL
09.2022 - 05.2023
- Provide customer service by acknowledging the customer; identifying customer needs; assisting with purchasing decisions; locating merchandise; resolving customer issues and concerns; and promoting products and services, while maintaining a safe shopping environment
- Maintain merchandise presentation by stocking and rotating merchandise; removing damaged or out-of-date goods; setting up, cleaning, and organizing product displays; signing and pricing merchandise appropriately; inspecting merchandise to ensure a fresh and clean presentation, and securing fragile and high-shrink merchandise
- Fulfill customer orders by reviewing orders; locating, preparing, and packaging merchandise; ensuring the accuracy of orders prior to pick up; making appropriate product substitutions and consulting with the customer as needed to ensure satisfaction; and following up on out-of-stock merchandise
Team Member
Little Caesars Pizza
Tinley Park, IL
06.2022 - 08.2022
- Be friendly and energetic when greeting and serving clients
- Accurately and quickly take orders from clients
- Prepare food items in accordance with Little Caesars' guidelines and recipes, such as pizzas, wings, and sides
- Use kitchen appliances safely and efficiently
- Uphold hygienic and sanitary standards in the kitchen, dining spaces, and restrooms of the restaurant
- To protect the health and safety of our customers and staff members, we respect all food safety and hygiene regulations
- Help with inventory control and restocking supplies as required
- Collaborate with teammates to accomplish operational objectives and give our customers a remarkable dining experience
Packages Handler
UPS
Hodgkins, IL
06.2022 - 06.2022
- Load/unload up to 50lb packages in and out of UPS trailers or our signature brown trucks
- Labeled, scanned, and weighed packages, and unloaded and sorted incoming packages
Camp Counselor
Hazel crest park district
Hazel Crest, IL
06.2021 - 08.2021
- Plans, leads, and implements camp programs for children
- Provides high-quality educational and recreational opportunities and enjoyable experiences for camp participants
- Supervises campers and ensures their safety, development, growth, skill achievement, and general well-being
- Maintains a schedule for camp participants
- Facilitates and creates lesson plans for daily activities
- Organizes and leads various small and large group activities
- Ensures the cleanliness of the site
- Assists in maintaining accurate program records, including incident reports, logbook documentation, and daily attendance
- Knows and understands all emergency procedures associated with the camp program
- Records and tracks camper's dietary restrictions/allergies and ensures that the meals/snacks are distributed to them
- Mediates any campers' disputes
- Knows, enforces, and follows all safety guidelines associated with the camp program, including knowing the whereabouts of your charges at all times
Sunday School Teacher (Volunteer)
Believers Church
Matteson, IL
09.2019 - 03.2021
- Created a loving, safe environment for children by establishing social, emotional, and physical growth through intentional teaching and play
- Cultivated a highly motivated team of volunteers within the program who could act as mentors and role models
- Creating lesson plans in line with the curriculum
- Preparing and overseeing weekly Bible lessons
- Preparing snacks
- Developing educational plays and skits
- Attending weekly meetings with all assigned teachers and management staff
- Responding to all Sunday-school-related issues and offering guidance
- Assigning and explaining homework
- Assisting children in completing assigned projects
- Overseeing the attendance record
Team Member
Blaze Pizza
Tinley Park, IL
09.2019 - 06.2020
- Food preparation
- General cleaning
- Stocking items and maintaining a clean dining room for all our guests
- Guest interaction includes serving pizzas to the guests and inquiring about their visit
Education
High school or equivalent -
Southland college prep high school
Richton Park05.2021
Business Marketing -
Eastern Illinois University
CharlestonSkills
- Cashiering
- Food Service
- Cleaning Experience
- Childcare
- Teaching
- Food Preparation
- Experience with Children
- Toddler Care
- Food Production
- Kitchen Experience
- Infant Care
- Meal Preparation
- Early Childhood Education
- Nannying
- Cooking
- Customer service
- Retail Sales
- Retail Management
- Communication skills
- Time management
- Restaurant experience
- Leadership
Languages
English
Professional
Accomplishments
- Microsoft Word and Excel certified award
Timeline
Lawn and Garden Associate
Walmart
04.2024 - Current
Retail Manager
Claire's
09.2023 - 12.2023
Online Grocery Personal Shopper
Walmart
09.2022 - 05.2023
Team Member
Little Caesars Pizza
06.2022 - 08.2022
Packages Handler
UPS
06.2022 - 06.2022
Camp Counselor
Hazel crest park district
06.2021 - 08.2021
Team Member
Blaze Pizza
09.2019 - 06.2020
Sunday School Teacher (Volunteer)
Believers Church
09.2019 - 03.2021
High school or equivalent -
Southland college prep high school
Business Marketing -
Eastern Illinois University