ANYAE HOOPER
PA
Summary
Hard-working professional with 3 years of experience and a proven knowledge of conflict resolution, customer communications, and procedure standardization. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
Housekeeper
Aramark
Philadelphia, PA
10.2024 - Current
- Cleaned and sanitized patient and common areas following health standards.
- Restocked supplies in restrooms and common areas to maintain cleanliness.
- Trained new staff on cleaning protocols and safety procedures consistently.
- Wiped down surfaces and refilled soap and hand sanitizer to prevent spread of germs.
Cash Processor
Brinks
Philadelphia, PA
03.2023 - 09.2024
- Verified cash deposits and withdrawals against bank documents.
- Balanced daily transactions to ensure accuracy of financial records.
- Performed data entry into computer systems for record keeping purposes.
- Reconciled daily cash variance reports, tracking overages and shortages through compilation of summary reports and comparing against past variances to isolate and address possible causes.
- Processed currency, coins, checks and payment instruments in accordance with established procedures.
Education
High School Diploma -
PENN WOOD HIGH SCHOOL
06-2019
Some College (No Degree) - Medical Billing and Coding
Peirce College
Skills
- Excellent time management
- Works well in high stress atmosphere
- Inventory Auditing and Control
- Opening and Closing Procedures
- Safety Assurance
- Creative Thinking
- Product Rotation
- Multitasking and Organization
- Problem-Solving
Additional Information
- Analyzed and resolved quality and customer service issues, recommending system improvements
- Assigned, prioritized and delegated tasks and responsibility to departmental employees
- Monitored schedule of project deliverables and analyses for on-time delivery and accurate results
- Coordinated with service providers to address equipment maintenance and waste removal
- Investigated and resolved complaints regarding food quality and service
- Kept accurate records in compliance with sanitation and food service requirements
- Scheduled and received deliveries and verified goods received against paperwork
References
References available upon request
Timeline
Housekeeper
Aramark
10.2024 - Current
Cash Processor
Brinks
03.2023 - 09.2024
High School Diploma -
PENN WOOD HIGH SCHOOL
Some College (No Degree) - Medical Billing and Coding
Peirce College