Anyae HOOPER
PA
Summary
Dedicated Hospitality Professional experienced in conflict resolution, customer communication, and procedure standardization. Developed strong organizational and multitasking skills in fast-paced environments, ensuring high standards of hygiene and efficiency. Focused on leveraging reliability and attention to detail in new opportunities.
Overview
4
4
years of professional experience
Work History
Housekeeper
Aramark
10.2024 - Current
- Cleaned and sanitized patient and common areas following health standards.
- Restocked restroom and common area supplies to ensure cleanliness and hygiene.
- Trained new staff on cleaning protocols and safety procedures to uphold health standards.
- Wiped down surfaces and replenished soap and hand sanitizer to minimize germ transmission.
Cash Processor
Brinks
03.2023 - 09.2024
- Processed currency, coins, checks and payment instruments in accordance with established procedures.
- Balanced daily transactions, ensuring accuracy of financial records.
- Balanced daily transactions to ensure accuracy of financial records.
- Reconciled daily cash variance reports, tracking and analyzing overages and shortages to identify and address potential issues.
- Processed currency, coins, checks, and payment instruments per established procedures.
Education
High School Diploma -
PENN WOOD HIGH SCHOOL
Lansdowne06-2019
Associate of Arts - Medical Billing and Coding
Peirce College
Philadelphia05-2026
Skills
- Excellent time management
- Thrives under pressure
- Inventory Auditing and Control
- Opening and Closing Procedures
- Health and Safety Compliance
- Multitasking and Organization
- Problem-Solving
Accomplishments
- Analyzed and resolved quality and customer service issues, recommending system improvements
- Assigned, prioritized and delegated tasks and responsibility to departmental employees
- Monitored schedule of project deliverables and analyses for on-time delivery and accurate results
- Coordinated with service providers to address equipment maintenance and waste removal
- Investigated and resolved complaints regarding food quality and service
- Kept accurate records in compliance with sanitation and food service requirements
- Scheduled and received deliveries and verified goods received against paperwork
Timeline
Housekeeper
Aramark
10.2024 - Current
Cash Processor
Brinks
03.2023 - 09.2024
High School Diploma -
PENN WOOD HIGH SCHOOL
Associate of Arts - Medical Billing and Coding
Peirce College