A self-driven entrepreneur with over seven years of experience using team-building and interpersonal skills in a fast-paced, customer-focused environment. Dedicated to delivering the best service to all and maintaining a positive image for the company.
Overview
8
8
years of professional experience
Work History
Cake Decorator
Target
Orlando, Florida
08.2024 - Current
Design and decorate cakes and desserts to meet company standards and customer requests.
Ensure product quality, consistency, and freshness while adhering to food safety guidelines.
Manage inventory of baking and decorating supplies, ensuring efficient stock levels.
Train and mentor new team members, improving overall efficiency and maintaining high work standards.
Provide excellent customer service by assisting guests with custom orders and recommendations.
Maintain a clean and organized work environment, meeting all sanitation standards.
Baker
Romeo and Juliet Bakery
Orlando, United States
11.2019 - Current
Worked independently to ensure quality and consistency of products
Effectively managed my own daily and weekly timeline to ensure punctuality and productivity
Successfully managed multiple social media accounts
Assistant Manager
Lovisa
Staten Island, United States
01.2020 - 04.2021
Served as the primary problem solver between customers and employees, utilizing best judgement in tandem with corporate standards, to mitigate conflicts that arose
Maintained and executed site sanitation standards in alignment with CDC guidelines
Manage order integrity by accurately processing multiple transactions and maintaining a $0 discrepancy
Worked alongside Regional Managers in out of state store set ups
Used knowledge of 100+ rotating products to provide styling based on customers unique needs
Monitored 900 sq ft of jewelry displays to maintain compliance to merchandising plans
Ensure accurate inventory counts for over 500 items by counting stock and timely identifying and reconciling any discrepancies
Conducted daily merchandise stocking, achieving full shelf availability
Sales Associate
Rockport
Staten Island, United States
10.2016 - 04.2018
Conducted Daily merchandise stocking, achieving full shelf availability
Assisted multiple customers per shift by answering questions, providing merchandise expertise, processing out of store orders and handling payments
Ensured cleanliness and organization of store by putting shoes away, wiping down surfaces and vacuuming at the end of every closing shift
Education
High School Diploma -
New Dorp High School
Staten Island
05.2019
Skills
Computer Skills
Detail Oriented
Leadership & Training
Cake Decorating & Bakery Operations
Inventory & Stock Management
Time Management & Efficiency
Customer Service & Custom Orders
Food Safety & Sanitation Standards
Team Collaboration & Communication
Bilingual
References
Christina Johnstone, from Lovisa, +1 (718) 844-7228