Anyeli Agis Aguilar
Santa Rosa,CA
Summary
Dedicated bilingual professional with front-line support, customer service, and administrative experience in fast-paced environments. Recognized for strong communication, attention to detail, and ability to create a welcoming and efficient environment while supporting daily business operations.
Overview
1
1
Certification
25
25
years of professional experience
Work History
Para Educator/Bilingual Assistant and Resource Specialist Program Support
Horicon Elementary School
01.2022 - 01.2026
- Demonstrated proficiency in multitasking and recordkeeping while cultivating positive relationships with students, families, and staff.
- Served as a Liaison between School Staff and Families by Providing Interpretation and Translation Services in English and Spanish
- Performed essential clerical functions, including data entry, photocopying, scanning, and faxing, to enhance office productivity.
Service Writer Manager
Jrs Auto Care
01.2020 - 01.2022
- Managed scheduling and workflow operations to facilitate on-time delivery of projects.
- Generated service estimates, invoices, and documentation to streamline billing processes.
- Prepared detailed work orders, documenting customer concerns accurately.
Manager
Two Fish Bakery/Store
01.2003 - 01.2020
- Managed daily operational activities to ensure seamless workflow and maintain high-quality product output.
- Oversaw bakery operations for 17 years, ensuring high standards of quality and service.
Medical Receptionist
Redwood Coast Medical
01.2001 - 01.2003
- Directed daily front desk operations to elevate guest satisfaction and optimize workflow. Oversaw visitor reception and inquiries to foster a positive guest experience. Managed front desk activities to enhance service delivery and efficiency.
- Managed appointment scheduling to optimize team availability and communication. Oversaw the coordination of appointments to streamline operations. Directed scheduling efforts to facilitate timely meetings and discussions.
- Assisted patients with inquiries and support issues. Provided solutions to enhance customer satisfaction. Facilitated communication between patients and service teams.
Skills
- Effective organizational skills
- Exceptional Communication and Interpersonal
- Reception management
- Detail-oriented multitasking
- Customer service expertise
- Performance Management
- Record management proficiency
- Bilingual communication skills
- Multitasking in Fast-Paced Environments
- Professional, Courteous Communication
Certification
- English
- Spanish
EDUACATION
High School Diploma
Timeline
Para Educator/Bilingual Assistant and Resource Specialist Program Support
Horicon Elementary School
01.2022 - 01.2026
Service Writer Manager
Jrs Auto Care
01.2020 - 01.2022
Manager
Two Fish Bakery/Store
01.2003 - 01.2020
Medical Receptionist
Redwood Coast Medical
01.2001 - 01.2003