Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Anyi Miliano

West Haverstraw,NY

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Banking Relationship Specialist

ConnectOne Bank
08.2022 - 02.2023
  • Developed strong client relationships through consistent communication and attentive service.
  • Interpreted clients' needs and introduced services to fit specific requirements.
  • Oversaw daily operations of busy office environment, ensuring tasks were completed efficiently and accurately.
  • Attended training programs to deepen professional skillset and assisted in training fellow store associates on existing and new training programs.
  • Built and managed relationships with key clients and partners to drive growth.

Claim Examiner

Matrix Absence Management Inc.
08.2019 - 08.2022
  • Conducted thorough investigations into complex claims, gathering detailed evidence and interviewing involved parties to reach fair conclusions.
  • Developed positive relationships with clients, maintaining open lines of communication for prompt issue resolution.
  • Managed high-volume caseloads, maintaining organization and attention to detail for each individual case.
  • Collaborated with medical professionals to verify treatment plans and ensure proper reimbursement levels.
  • Improved customer satisfaction by providing timely and accurate claim updates throughout the process.
  • Examined claims forms and other records to determine insurance coverage.
  • Delivered exceptional customer service to policyholders by communicating important information and patiently listening to issues.

Personal Banker

Wells Fargo
10.2016 - 08.2019
  • Utilized strong interpersonal communication skills during client interactions, resulting in increased trust and fostering long-lasting relationships.
  • Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
  • Maintained compliance with bank policies and regulations while executing various financial transactions for customers.
  • Generated new business by conducting thorough financial needs assessments and offering tailored products to clients.
  • Improved customer satisfaction by providing personalized banking solutions and exceptional service.
  • Delivered comprehensive financial advice, strengthening client relationships and promoting long-term loyalty.

Education

Cardio Vascular Sonographer - Diagnostic Medical Sonography

Eastwick College
Ramsey, NJ
06.2026

Skills

  • Customer Relations
  • Expert Problem Solving
  • Documentation Management
  • Quality Assurance

Certification

  • Medical Assistant
  • EKG
  • Phlebotomist

Timeline

Banking Relationship Specialist

ConnectOne Bank
08.2022 - 02.2023

Claim Examiner

Matrix Absence Management Inc.
08.2019 - 08.2022

Personal Banker

Wells Fargo
10.2016 - 08.2019

Cardio Vascular Sonographer - Diagnostic Medical Sonography

Eastwick College

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Anyi Miliano