Anyia Shanks
Administrative Support Specialist
Nottingham,MD
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Reliable and hardworking professional with strong organizational and time-management skills, dedicated to delivering exceptional service in results-driven environments. Experienced in maintaining Paperwork, navigation, and representing organizations with professionalism and courtesy. Known for being dependable, safety-conscious, and committed to meeting company goals with precision and care.
Overview
3
3
years of professional experience
2
2
Certifications
Work History
Front End Cashier
Chic-Fil-A
01.2025 - Current
- Operated 3 types of payment terminals confidently, enabling diverse payment options for patrons
- Approached every question or concern with calm and level-headed approach.
- Collaborated with team members to ensure seamless store operations during busy periods.
Intern
Human Resources
09.2024 - 05.2025
- Assisted with recruiting and onboarding processes by posting job openings, screening resumes, and scheduling interviews.
- Participated in various HR projects focused on employee training, performance management, and retention initiatives.
- Managed approximately 30 incoming calls, emails and faxes per day while performed administrative duties including filing, scanning, and managing HR-related correspondence to support departmental efficiency.
Tour Guide, Office Assistant
Office of Undergraduate Admissions
08.2023 - 09.2024
- Maintained accurate and organized records within a fast-paced office environment while assisting the project manager, planning campus tours, and handling incoming calls.
- Delivered informative and engaging tours to 2 visitor groups per day, highlighting key points of interest and attractions, and regularly presented welcoming speeches to large groups to enhance the guest experience.
- Assisted with planning special events or programs at the office, contributing to increased visibility and interest in our offerings within the community.
Call Sales Representative
United Medical Alert
01.2024 - 06.2024
- Provided detailed information to customers about medical alert systems, including features, benefits, and pricing Meeting 5 sales per day goal.
- Successfully closed sales, negotiated terms, and finalized sales agreements.
- Additionally, presented new strategies to managers for improving sales techniques and enhancing customer engagement.
Sales Associate
Rainbow
07.2022 - 01.2024
- Facilitated customer transactions and supported daily business operations.
- Maintained a clean and visually appealing store environment to ensure a positive customer experience.
- Collaborated with the manager on business plans and presented at least 3 business ideas to leadership during store visits.
Education
Bachelor of Science - Criminal Justice Legal Studies
Lincoln University
Oxford 05.2001 -
Skills
- Compliance Management
- Policy and Procedure
- Process Evaluation
- Legal Analysis
- Strong Interpersonal Skills
- Problem Solving Skills
- Business and Writing Communications
- Microsoft Office Suite
- Google Workspace
- Adobe Acrobat
- Excel
- Customer Service
- Zoom / Webex
Certification
First Aid, CPR, AED Certified
Professional Interests
Eager to contribute to a dynamic team where punctuality, attention to detail, and customer satisfaction are top priorities. Interested in roles that combine independent work with service excellence and operational efficiency, particularly in logistics.
Timeline
Front End Cashier
Chic-Fil-A
01.2025 - Current
Intern
Human Resources
09.2024 - 05.2025
Call Sales Representative
United Medical Alert
01.2024 - 06.2024
Tour Guide, Office Assistant
Office of Undergraduate Admissions
08.2023 - 09.2024
Sales Associate
Rainbow
07.2022 - 01.2024
Bachelor of Science - Criminal Justice Legal Studies
Lincoln University
05.2001 -
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