Anyla Robinson
Montgomery,AL
Summary
- 4+ Years of customer services in diverse industries including food services and retail.
- Excellent verbal skills and written skills.
- Self motivated, very adjustable to any changes,
- Great listener and great quick problem solver
- Forward-thinking professional with proven history of leadership, planning and problem solving.
- Adept collaboration with professional to accomplish demanding objectives, motivate staff, and organize resources. Systematic understanding of maintaining coverage for all operational needs.
Overview
3
3
years of professional experience
Work History
Manager's Assistant
Dollar Tree
Montgomery, AL
03.2024 - 01.2025
- Analyzed sales data to identify trends and adjust strategies including sales trainings and department meetings
- Handled incoming calls and directed callers to appropriate department or employee.
- Executed on-time, under-budget projects by solving complex issues for senior leadership.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
- Formulating variety of ideas for various functions, including sales trainings and department meetings.
Manager on Duty
Pieology Pizzeria
Montgomery, Alabama
01.2022 - 10.2024
- Resolved customer complaints in a professional manner.
- Promoted products and services through our social media platform, and also through our regular customers.
- Monitored inventory levels to ensure adequate stock was available at all times.
Cashier
Walmart
Montgomery, AL
10.2021 - 05.2022
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Stocked shelves with merchandise when needed.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Balanced daily transactions on a computerized point-of-sale system.
Education
High School Diploma -
The Edge The Elmore County Virtual School
Elmore, AL05-2025
Skills
- Customer services
- Data analysis
- Inventory management
- Sales promotion
- Employee performance evaluations
- Positive attitude
- Team work
- Adaptability
- Detail oriented
- Fast learner
- Conflict resolution
Timeline
Manager's Assistant
Dollar Tree
03.2024 - 01.2025
Manager on Duty
Pieology Pizzeria
01.2022 - 10.2024
Cashier
Walmart
10.2021 - 05.2022
High School Diploma -
The Edge The Elmore County Virtual School