Bryan Cardwell
Pahrump,NV
Summary
Detail-oriented professional skilled in enhancing customer satisfaction and implementing process improvements. Proven ability to develop effective training programs and streamline operations, driving efficiency and team performance.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Manager's Assistant
Midas Auto Service
10.2025 - 12.2025
- Supported daily operations by managing appointment schedules and customer inquiries.
- Assisted in maintaining inventory levels and ordering necessary supplies efficiently.
- Coordinated communication between service technicians and customers for service updates.
- Implemented filing system improvements to enhance document retrieval efficiency.
Manager's Assistant
Meineke Auto Care Center
02.2024 - 06.2024
- Developed customer follow-up procedures to boost satisfaction and retention rates.
- Trained new staff on software systems and operational protocols effectively.
- Facilitated maintenance of equipment logs to ensure compliance with safety standards.
- Analyzed customer feedback to identify areas for service enhancement and improvement initiatives.
Manager
Perfect Auto
01.2022 - 06.2024
- Oversaw daily operations to ensure efficient workflow and high-quality service delivery.
- Managed team performance, providing coaching and mentorship to enhance skills and productivity.
- Implemented process improvements that streamlined operations and reduced turnaround time.
- Developed training programs for new employees to ensure compliance with safety standards and procedures.
Education
High School Diploma -
Clark County Adult Education
Las Vegas, NV04-2010
Skills
- 1 Vehicle Inspections
- 2 Diagnostics and Repair Reccommendations
- 3Numerous Certifications for Vehicle Repair
- 4 Customer Interaction and Care
- 5 Sales and Services
Accomplishments
Started at entry level and through classes and training was able to advance up to working as a manager and team leader at various shops.
Certification
!. HVAC -Cert MACS-11/21/25
2. J-PRO 10/15/24
3. California Clean Air Act
4. California Air Resources Board (Carb's Heavy Duty Inspection, and Maintenance Tester) Valid Until 10/24/26
5. 1-G Cert. 12/28/25
6. Nevada UST Class A/B Operator Training 10/15/25
I have numerous other certifications upon request.
Timeline
Manager's Assistant
Midas Auto Service
10.2025 - 12.2025
Manager's Assistant
Meineke Auto Care Center
02.2024 - 06.2024
Manager
Perfect Auto
01.2022 - 06.2024
High School Diploma -
Clark County Adult Education