Summary
Overview
Work History
Education
Skills
Certification
Drawing
Timeline
Generic

Anyssa Wilson

Chesapeake,VA

Summary

My name is Anyssa Wilson and I am the girl for the job. I have five years and seven months worth of job experience and have worked in multiple different fields. I have worked in childcare, the food industry, in the office setting as a sales representative and technical support, retail, the school setting, volunteer work, and many more. As of right now, I am a private counselor and mentor for children out of twelve different families along with being a social media manager and I am working on getting my real estate license. I have multiple different skills that are listed, as well as a multitude of unmentioned ones.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Online Mentor

Private Company
East Liverpool , OH
2022.01 - Current
  • Maintained strict confidentiality in all situations unless abuse, neglect, or threats identified.
  • Planned, developed, and implemented strategies to convey information with key decision makers.
  • Provided guidance and recommended coping mechanisms for youth dealing with difficult issues.
  • Assisted youth with homework assignments, sports, and fitness, art and literacy.
  • Collaborated with teachers, counselors and administrators to foster access to resources and support.
  • Facilitated workshops and seminars to foster development of problem-solving, decision-making, and critical thinking.
  • Assisted mentees in setting and achieving educational and career goals to encourage independence.
  • Assisted mentees in developing self-confidence and positive self-image.
  • Encouraged exploration of new hobbies and career opportunities to enhance quality of life.
  • Helped students develop organizational, time management and study skills.
  • Encouraged students to explore age-appropriate and career-related opportunities.
  • Oversaw career and job fairs to connect students with area schools and employers.
  • Monitored student progress to drive successful academic outcomes.

Social Media Manager

Private Company
Portsmouth , VA
2019.02 - Current
  • Increased customer engagement through social media.
  • Designed and implemented social media strategies to align with business goals.
  • Developed marketing content such as blogs, promotional materials, and advertisements for social media.
  • Analyzed and reported social media and online marketing campaign results.
  • Monitored online presence of company's brand to engage with users and strengthen customer relationships.
  • Created and implemented impactful strategies to increase company brand awareness and engagement.
  • Managed relationships with third-party vendors and suppliers to establish timely delivery of services.
  • Collaborated with team members to develop creative campaigns for social media platforms.

Lead Teacher

Building Blocks Daycare
Norfolk, VA
2021.07 - 2022.02
  • Planned and implemented different daily activities to enhance overall development and growth of every student.
  • Communicated frequently with parents about student growth and progress, recommending at-home reinforcement to support struggling students.
  • Maintained patience and level-headedness in diverse situations to support student development and personal growth.
  • Conferred with parents about student progress to boost family involvement and enhance student support.
  • Worked one-on-one with students and student teachers to increase overall classroom success.
  • Designed lesson plans for teaching staff and worked closely with administration for compliance with state curricula.
  • Increased student involvement in program offerings through strategic redesign of program processes and methods.
  • Observed and recorded teacher methods to suggest improvements and increase student interest.
  • Designed training program to teach new teachers school guidelines and increase overall success.
  • Worked with staff to raise funds new classroom technology and trained teachers on use.

Sales Associate

Walmart
Norfolk, VA
2021.11 - 2022.01
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
  • Solved customer challenges by offering relevant products and services.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Achieved perfect attendance and on-time record.
  • Boosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit company offerings.
  • Trained and developed new sales team associates in products, selling techniques and company procedures.

Sales Representative

Cutco Cutlery
Virginia Beach, VA
2019.03 - 2021.05
  • Increased sales by offering advice on purchases and promoting additional products.
  • Achieved monthly sales goals by promoting product benefits and enrolling new clients.
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Trained and mentored new sales representatives.
  • Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
  • Attended advanced training sessions and conferences to increase product knowledge and productivity.
  • Cold-called leads and closed large number of new sales over several months.

Stocker

Ace Hardware
Suffolk, VA
2020.02 - 2021.03
  • Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
  • Performed inventory control, such as counting and stocking merchandise.
  • Greeted customers and directed to requested products.
  • Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
  • Removed debris and packaging from boxes and separated for recycling or disposal.
  • Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
  • Operated manual and electric pallet jacks, safely relocating heavy merchandise on sales floor for timely stocking.
  • Maintained fitness in order to move merchandise efficiently and safely.

Hostess

Hook & Reel Seafood
Norfolk, VA
2020.08 - 2020.12
  • Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
  • Answered customer questions about hours, seating and menu information.
  • Assigned patrons to tables suitable for needs and restaurant section rotation.
  • Supported servers, food runners and bussers with keeping dining area ready for every guest.
  • Used cash registers and credit card machines to cash out customers.
  • Documented reservations, alerted servers and managers of large groups and prepared seating.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.

Food Runner

Topgolf
Virginia Beach, VA
2018.10 - 2019.09
  • Maintained speed of service for food orders while minimizing errors and complaints.
  • Delivered correct food items to tables according to order documentation.
  • Garnished dishes and quickly delivered items to customers, minimizing wait times.
  • Cleared tables immediately after guests left in preparation for next party.
  • Trained and mentored newly hired employees to explain process flow and safety procedures.
  • Answered questions from restaurant patrons regarding menu items.
  • Cultivated warm relationships with regular customers.

Online Counselor

Anonymous Counseling
Norfolk, VA
2018.01 - 2019.09
  • Offered guidance and advice to help cultivate self-esteem and community involvement.
  • Communicated closely with other counselors to devise programs and activities based on developmental and academic levels.
  • Identified risk and resiliency factors within individual youth, peer group, family, school and community and developed strategies for intervention
  • Used cognitive behavior therapy to assist clients in recognizing and redirecting poor habits.
  • Led summer day treatment groups and therapeutic activities to teach functional living skills and address behavioral issues.
  • Worked with prescribing professionals to get patients necessary medications.

Education

High School Diploma -

Penn Foster Career School
Scranton, PA
06.2018

Skills

  • Department Leadership
  • Special Education
  • Elementary Education
  • Learning Assessments
  • Lesson Development
  • Student Records Management
  • Safety Precautions
  • Positive Reinforcement Strategies
  • Educational Opportunities
  • Room Arrangements
  • Online Teaching
  • Outreach Programming
  • Crisis Intervention Techniques
  • Community Resources and Education
  • Content Strategy
  • Advanced Technologies
  • Client Care
  • Microsoft Tools
  • Reading Comprehension
  • Executive Leadership
  • Skill Development Expertise
  • Customer Support
  • Behavior Improvements
  • Behavioral Disorders
  • Social Perceptiveness
  • Child Development
  • Constructive Feedback
  • Daily Living Assistance
  • Behavior Intervention Plans
  • Microsoft SharePoint
  • Windows 10
  • Data Collection
  • Account Management
  • Business Development
  • Data Recovery
  • Integrating Policies
  • Software Diagnosis
  • Sales Presentation
  • Apple IOS
  • Customer Service Expertise
  • Configuring Devices
  • Staff Training
  • Content Strategy
  • Advanced Technologies
  • Client Care
  • Microsoft Tools
  • Reading Comprehension
  • Executive Leadership
  • Hardware Upgrades
  • Data Connectivity
  • Mac Systems
  • Component Replacements
  • Software Rollouts
  • MS Office Proficiency
  • Product Selection
  • Wide Area Networks
  • Appointment Scheduling
  • Content Strategy
  • Advanced Technologies
  • Client Care
  • Microsoft Tools
  • Reading Comprehension
  • Executive Leadership
  • Market Research
  • Sales Training
  • Verbal Communication
  • Time Management
  • Cash Register Operation
  • Guest Relations
  • Cash Handling Accuracy

Certification

  • TESOL Certified
  • Licensed Child Care Specialist (03/2020- Present)
  • CPR Certified
  • Mandated Reporter

Drawing

I have been into art since I was about three years old. I have taught and assisted art classes in multiple different schools, recreational centers, and churches.

Timeline

Online Mentor

Private Company
2022.01 - Current

Sales Associate

Walmart
2021.11 - 2022.01

Lead Teacher

Building Blocks Daycare
2021.07 - 2022.02

Hostess

Hook & Reel Seafood
2020.08 - 2020.12

Stocker

Ace Hardware
2020.02 - 2021.03

Sales Representative

Cutco Cutlery
2019.03 - 2021.05

Social Media Manager

Private Company
2019.02 - Current

Food Runner

Topgolf
2018.10 - 2019.09

Online Counselor

Anonymous Counseling
2018.01 - 2019.09

High School Diploma -

Penn Foster Career School
  • TESOL Certified
  • Licensed Child Care Specialist (03/2020- Present)
  • CPR Certified
  • Mandated Reporter
Anyssa Wilson