Anyssa Wilson
Chesapeake,VA
Summary
My name is Anyssa Wilson and I am the girl for the job. I have five years and seven months worth of job experience and have worked in multiple different fields. I have worked in childcare, the food industry, in the office setting as a sales representative and technical support, retail, the school setting, volunteer work, and many more. As of right now, I am a private counselor and mentor for children out of twelve different families along with being a social media manager and I am working on getting my real estate license. I have multiple different skills that are listed, as well as a multitude of unmentioned ones.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Online Mentor
Private Company
East Liverpool, OH
01.2022 - Current
- Maintained strict confidentiality in all situations unless abuse, neglect, or threats identified.
- Planned, developed, and implemented strategies to convey information with key decision makers.
- Provided guidance and recommended coping mechanisms for youth dealing with difficult issues.
- Assisted youth with homework assignments, sports, and fitness, art and literacy.
- Collaborated with teachers, counselors and administrators to foster access to resources and support.
- Facilitated workshops and seminars to foster development of problem-solving, decision-making, and critical thinking.
- Assisted mentees in setting and achieving educational and career goals to encourage independence.
- Assisted mentees in developing self-confidence and positive self-image.
- Encouraged exploration of new hobbies and career opportunities to enhance quality of life.
- Helped students develop organizational, time management and study skills.
- Encouraged students to explore age-appropriate and career-related opportunities.
- Oversaw career and job fairs to connect students with area schools and employers.
- Monitored student progress to drive successful academic outcomes.
Social Media Manager
Private Company
Portsmouth, VA
02.2019 - Current
- Increased customer engagement through social media.
- Designed and implemented social media strategies to align with business goals.
- Developed marketing content such as blogs, promotional materials, and advertisements for social media.
- Analyzed and reported social media and online marketing campaign results.
- Monitored online presence of company's brand to engage with users and strengthen customer relationships.
- Created and implemented impactful strategies to increase company brand awareness and engagement.
- Managed relationships with third-party vendors and suppliers to establish timely delivery of services.
- Collaborated with team members to develop creative campaigns for social media platforms.
Lead Teacher
Building Blocks Daycare
Norfolk, VA
07.2021 - 02.2022
- Planned and implemented different daily activities to enhance overall development and growth of every student.
- Communicated frequently with parents about student growth and progress, recommending at-home reinforcement to support struggling students.
- Maintained patience and level-headedness in diverse situations to support student development and personal growth.
- Conferred with parents about student progress to boost family involvement and enhance student support.
- Worked one-on-one with students and student teachers to increase overall classroom success.
- Designed lesson plans for teaching staff and worked closely with administration for compliance with state curricula.
- Increased student involvement in program offerings through strategic redesign of program processes and methods.
- Observed and recorded teacher methods to suggest improvements and increase student interest.
- Designed training program to teach new teachers school guidelines and increase overall success.
- Worked with staff to raise funds new classroom technology and trained teachers on use.
Sales Associate
Walmart
Norfolk, VA
11.2021 - 01.2022
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Solved customer challenges by offering relevant products and services.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Achieved perfect attendance and on-time record.
- Boosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit company offerings.
- Trained and developed new sales team associates in products, selling techniques and company procedures.
Sales Representative
Cutco Cutlery
Virginia Beach, VA
03.2019 - 05.2021
- Increased sales by offering advice on purchases and promoting additional products.
- Achieved monthly sales goals by promoting product benefits and enrolling new clients.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Trained and mentored new sales representatives.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Attended advanced training sessions and conferences to increase product knowledge and productivity.
- Cold-called leads and closed large number of new sales over several months.
Stocker
Ace Hardware
Suffolk, VA
02.2020 - 03.2021
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Performed inventory control, such as counting and stocking merchandise.
- Greeted customers and directed to requested products.
- Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
- Removed debris and packaging from boxes and separated for recycling or disposal.
- Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
- Operated manual and electric pallet jacks, safely relocating heavy merchandise on sales floor for timely stocking.
- Maintained fitness in order to move merchandise efficiently and safely.
Hostess
Hook & Reel Seafood
Norfolk, VA
08.2020 - 12.2020
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
- Answered customer questions about hours, seating and menu information.
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Supported servers, food runners and bussers with keeping dining area ready for every guest.
- Used cash registers and credit card machines to cash out customers.
- Documented reservations, alerted servers and managers of large groups and prepared seating.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Food Runner
Topgolf
Virginia Beach, VA
10.2018 - 09.2019
- Maintained speed of service for food orders while minimizing errors and complaints.
- Delivered correct food items to tables according to order documentation.
- Garnished dishes and quickly delivered items to customers, minimizing wait times.
- Cleared tables immediately after guests left in preparation for next party.
- Trained and mentored newly hired employees to explain process flow and safety procedures.
- Answered questions from restaurant patrons regarding menu items.
- Cultivated warm relationships with regular customers.
Online Counselor
Anonymous Counseling
Norfolk, VA
01.2018 - 09.2019
- Offered guidance and advice to help cultivate self-esteem and community involvement.
- Communicated closely with other counselors to devise programs and activities based on developmental and academic levels.
- Identified risk and resiliency factors within individual youth, peer group, family, school and community and developed strategies for intervention
- Used cognitive behavior therapy to assist clients in recognizing and redirecting poor habits.
- Led summer day treatment groups and therapeutic activities to teach functional living skills and address behavioral issues.
- Worked with prescribing professionals to get patients necessary medications.
Education
High School Diploma -
Penn Foster Career School
Scranton, PA06.2018
Skills
- Department Leadership
- Special Education
- Elementary Education
- Learning Assessments
- Lesson Development
- Student Records Management
- Safety Precautions
- Positive Reinforcement Strategies
- Educational Opportunities
- Room Arrangements
- Online Teaching
- Outreach Programming
- Crisis Intervention Techniques
- Community Resources and Education
- Content Strategy
- Advanced Technologies
- Client Care
- Microsoft Tools
- Reading Comprehension
- Executive Leadership
- Skill Development Expertise
- Customer Support
- Behavior Improvements
- Behavioral Disorders
- Social Perceptiveness
- Child Development
- Constructive Feedback
- Daily Living Assistance
- Behavior Intervention Plans
- Microsoft SharePoint
- Windows 10
- Data Collection
- Account Management
- Business Development
- Data Recovery
- Integrating Policies
- Software Diagnosis
- Sales Presentation
- Apple IOS
- Customer Service Expertise
- Configuring Devices
- Staff Training
- Content Strategy
- Advanced Technologies
- Client Care
- Microsoft Tools
- Reading Comprehension
- Executive Leadership
- Hardware Upgrades
- Data Connectivity
- Mac Systems
- Component Replacements
- Software Rollouts
- MS Office Proficiency
- Product Selection
- Wide Area Networks
- Appointment Scheduling
- Content Strategy
- Advanced Technologies
- Client Care
- Microsoft Tools
- Reading Comprehension
- Executive Leadership
- Market Research
- Sales Training
- Verbal Communication
- Time Management
- Cash Register Operation
- Guest Relations
- Cash Handling Accuracy
Certification
- TESOL Certified
- Licensed Child Care Specialist (03/2020- Present)
- CPR Certified
- Mandated Reporter
Drawing
I have been into art since I was about three years old. I have taught and assisted art classes in multiple different schools, recreational centers, and churches.
Timeline
Online Mentor
Private Company
01.2022 - Current
Sales Associate
Walmart
11.2021 - 01.2022
Lead Teacher
Building Blocks Daycare
07.2021 - 02.2022
Hostess
Hook & Reel Seafood
08.2020 - 12.2020
Stocker
Ace Hardware
02.2020 - 03.2021
Sales Representative
Cutco Cutlery
03.2019 - 05.2021
Social Media Manager
Private Company
02.2019 - Current
Food Runner
Topgolf
10.2018 - 09.2019
Online Counselor
Anonymous Counseling
01.2018 - 09.2019
High School Diploma -
Penn Foster Career School
- TESOL Certified
- Licensed Child Care Specialist (03/2020- Present)
- CPR Certified
- Mandated Reporter
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