Anyssa Zavala
San Antonio ,TX
Summary
Dynamic professional with a friendly demeanor and strong problem-solving skills, experienced at Customer service and delivering exceptional customer service. Proven ability to thrive in fast-paced environments while maintaining organization and teamwork, ensuring efficient operations and positive patient/customer experiences. Adaptable and dependable, committed to excellence in every interaction.
Overview
3
3
years of professional experience
Work History
PSR
Smile Brands
San Antonio, TX
09.2024 - Current
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Coordinated insurance verification and claims submission processes accurately.
- Provided excellent customer service through attentive listening, empathetic communication, and efficient problem-solving during the scheduling process.
Bartender
Slims Last Call
Round Rock, TX
03.2024 - Current
- Managed bar inventory, ensuring timely restocking of supplies and minimizing waste.
- Provided exceptional customer service, enhancing guest experiences through personalized interactions.
- Maintained cleanliness and organization of the bar area, adhering to health and safety standards.
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Dental Front Office Receptionist
The Grand Family Dental
Pflugerville, TX
07.2023 - 07.2024
- Greeted patients and managed front desk operations to ensure smooth patient flow.
- Scheduled appointments and coordinated with dental staff for efficient clinic management.
- Processed patient information and verified insurance details for accurate billing.
- Maintained organized patient records, ensuring compliance with confidentiality protocols.
Education
High School Diploma -
Lehman High School
Kyle, TX06.2018
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Flexible and adaptable
- Dependable and responsible
- Multitasking
- Calm under pressure
Timeline
PSR
Smile Brands
09.2024 - Current
Bartender
Slims Last Call
03.2024 - Current
Dental Front Office Receptionist
The Grand Family Dental
07.2023 - 07.2024
High School Diploma -
Lehman High School