Highly motivated student committed to learning and developing skills in counseling and trauma-informed care, as well as team contribution. Self-directed and energetic with excellent performance in both autonomous or collaborative environments.
Overview
5
5
years of professional experience
Work History
Security Officer
Securitas Security Services USA
05.2023 - Current
Improved overall security by conducting regular patrols and monitoring surveillance systems.
Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
Reduced incident response times by implementing efficient emergency procedures and collaborating with local law enforcement agencies.
Security Officer
Thorpe Enterprises
11.2022 - 05.2023
Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
Completed required shift logs and reports, highlighting routine activities, suspicious circumstances, and critical incidents
Decreased instances of theft, vandalism, and trespassing through diligent observation
Addressed problems quickly and reported clear information through passdowns while under minimal supervision
Customer Service Associate
Joy Joy Beauty Supply
12.2020 - 06.2022
Streamlined communication with clients for improved service experiences and increased loyalty.
Maintained a high level of product knowledge, providing accurate information to customers.
Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
Assisted in the development of new customer service protocols to improve overall performance metrics.
Front Desk Receptionist/Assistant Teacher
All About Children Learning Center
06.2019 - 03.2020
Welcome parents and families to front desk while engaging in friendly conversations
Maintained important files, running reporting and delivering updates on inventory and child wellbeing
Provided safe, educational environment for students during learning or free play time
Interacted positively with children to encourage development and involvement in activities while treating each child with dignity and respect
Created colorful and attractive displays for bulletin boards, hallways, and classroom doors
Implemented lesson plans for students with varying learning styles