Aolani Santiago
Orlando,FL
Summary
Dedicated professional offering broad range of knowledge in the funeral services industry. Devoted to meeting the highest standards of dignity, respect, and service to grief-stricken families.
Overview
6
6
years of professional experience
Work History
Stitcher I
Universal Orlando Resort
11.2019 - Current
- Sew costumes from material goods to full completion, including all closures and finishing
- Perform alterations and repairs as directed on woven, non-woven, stretch/Lycra/spandex, silks and other specialty materials using standard and computerized industrial sewing, pressing, and finishing equipment
- Assist in fittings as directed on newly fabricated or purchased costumes for park use, special events and marquee events while maintaining professionalism and confidentiality during the fitting process
Barista Trainer
Starbucks
08.2020 - 10.2021
- Train and certify all newly hired Starbucks partners utilizing the Barista Certification program
- Administer coffee-tasting and food-pairing seminars to staff
- Improve customer satisfaction by delivering personalized positive experiences to customers
Costume Assistant
Disney Cruise Line
09.2019 - 01.2021
- Prepare and package costumes for events such as Star Wars Day at Sea and Marvel Day at Sea
- Communicate necessary repairs to sewing staff for quality assurance
Costume Manager
Tutu Tales Party Productions
08.2019 - 01.2020
- Oversee the maintenance, storage, and transportation of all costumes for events
- Facilitate inventory system for all costumes and party supplies
- Institute new characters from popular intellectual properties to accommodate current trends
- Budgeted and purchased party supplies and costume materials
Education
A.S. - Funeral Services
St. Petersburg College
St. Petersburg, FL08.2025
B.A. - Theatre
Florida State University
Tallahassee01.2019
Skills
- Valid Florida driver's license
- Microsoft Excel, Outlook, PowerPoint, and Word
- Restorative art
- Embalming techniques and body preparation
- Customer service experience
- Working knowledge of the FTC's Funeral Rule
- Familiar with cremation procedures and regulations
- Bloodborne pathogen training (05/24)
Professional Memberships
- National Board of Funeral Directors, Student Member
- Independent Funeral Directors of Florida, Student Member
- Florida Cemetery, Cremation, & Funeral Association, Student Member
Timeline
Barista Trainer
Starbucks
08.2020 - 10.2021
Stitcher I
Universal Orlando Resort
11.2019 - Current
Costume Assistant
Disney Cruise Line
09.2019 - 01.2021
Costume Manager
Tutu Tales Party Productions
08.2019 - 01.2020
A.S. - Funeral Services
St. Petersburg College
B.A. - Theatre
Florida State University
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