Summary
Overview
Work History
Education
Skills
Certification
Domain Certifications
Timeline
Generic

Aparna Yerramaneni

Summary

Results-driven Certified Product Owner, Scrum Master, and Financial Analyst with 14 years of experience in delivering innovative solutions across finance, healthcare, retail, and insurance. Expertise in leading Agile, SAFe, and Waterfall teams to execute complex data modernization and cloud migration projects. Proficient in business analysis, data governance, and financial systems, leveraging technologies like Snowflake, AWS, and Azure to drive digital transformation and deliver sustainable value.

Overview

1
1
Certification
15
15
years of professional experience

Work History

Senior Business Analyst / Data Modernization Lead

Amex
10.2024 - 06.2026
  • MSP (Merchant Servicing Portal) serves domestic and international merchants by managing financial and non–financial data. It leverages technologies like Pega and One Servicing to process data through DP Service, APIs, and IBM Stored Procedures.
  • Led enterprise Data Modernization initiatives supporting migration of critical financial data from legacy platforms to Snowflake.
  • Acted as Senior Business Analyst within SAFe Agile Release Train (ART), collaborating with RTEs, Product Managers, and cross-functional teams to prioritize backlogs, create epics, features, and user stories, and deliver customer-centric products at scale.
  • Defined product vision, strategy, and roadmaps across the lifecycle, aligning AI/ML initiatives with business objectives, KPIs and organizational goals.
  • Conducted enterprise-wide requirements gathering sessions involving Finance, Accounting, Investments, Data Engineering, and Architecture teams.
  • Developed detailed Source-to-Target Mapping documents for over 600 enterprise data elements.
  • Defined business transformation rules for migrating financial, investment, and accounting data.
  • Collaborated with Data Architects to design scalable cloud-native data models.
  • Developed comprehensive BRDs, FRDs, functional specifications, process flows, and data dictionaries to support project objectives.
  • Performed SQL-based data profiling and reconciliation between source and target environments.
  • Partnered with developers to implement Snowflake data pipelines.
  • Coordinated integration between accounting platforms and enterprise reporting systems.
  • Led UAT planning, defect triage, and production validation.
  • Worked closely with external vendors and consulting partners throughout migration efforts.
  • Facilitated executive steering committee meetings and project governance sessions to ensure alignment and transparency across stakeholders.
  • Mentored junior Business Analysts, enhancing their skills and supporting successful enterprise transformation initiatives.
  • Environment: Snowflake, SQL, AWS, Azure, Jira, Confluence, Visio, Excel, REST APIs, Agile, Azure DevOps

Senior Business Analyst / Data Modernization Lead

McKesson Corp
05.2024 - 09.2024
  • This application streamlined capital allocation for healthcare facilities, ensuring financial transparency, compliance, and ROI evaluations. It supported scenario modeling for risk assessment and long-term budgeting that was aligned with operational goals.
  • Established product vision, strategy, and roadmaps across Salesforce, Tableau, and AI/ML initiatives, aligning with enterprise goals to improve customer engagement (+20%), retention (+25%), and satisfaction (+50%).
  • Acted as BA within a SAFe Agile Release Train (ART), guiding two scrum teams (11 members), managing product backlogs, and facilitating sprint planning, retrospectives, and demos to deliver scalable, customer-centric solutions.
  • Migrated healthcare enterprise data warehouse to Snowflake platform, enhancing data integrity and accessibility for analytics.
  • Conducted business process analysis across Claims, Membership, Provider, and Finance systems.
  • Designed enterprise source-to-target mapping documentation.
  • Created detailed documentation of transformation logic and business rules to support efficient data processing workflows.
  • Collaborated with architects on cloud migration strategy.
  • Developed SQL queries for data validation.
  • Supported ETL testing and reconciliation.
  • Facilitated cross-functional stakeholder communication to align project objectives and streamline collaboration.
  • Facilitated Agile ceremonies.
  • Managed coordination of API integrations among various enterprise systems to streamline data flow.
  • Supported production deployment and post-production validation.
  • Improved reporting performance by implementing optimized data models.
  • Environment: Snowflake, SQL Server, AWS Glue, Jira, Confluence, Informatica, Tableau, Azure DevOps

Senior Business Analyst / Data Modernization Lead

Volkswagen
Dallas, USA
03.2022 - 04.2024
  • Defined product vision, strategy, and roadmap for AI-enabled demand forecasting by collaborating with stakeholders, identifying business use cases, and aligning features with enterprise delivery timelines.
  • Collected detailed requirements from stakeholders to guide enterprise data warehouse modernization initiatives.
  • Created detailed data mapping documentation to support project development.
  • Developed comprehensive business rules to guide data transformation processes. supporting data transformation.
  • Conducted data quality analysis using SQL to identify and resolve discrepancies.
  • Worked closely with ETL developers to optimize data extraction processes..
  • Assisted in enterprise data governance initiatives to enforce data management standards. initiatives.
  • Created metadata documentation to facilitate data understanding and usage..
  • Led stakeholder workshops to gather input and feedback on project initiatives..
  • Organized and coordinated testing activities to validate project deliverables..
  • Assisted in planning and executing data migration strategies for system upgrades. planning.
  • Implemented processes to reduce reporting inconsistencies through improved data validation. through improved data validation processes.
  • Developed Volkswagen's EV finance platform to enhance online visibility and improve leasing options tailored to electric vehicle customers. This initiative focused on customer-centric finance models for EV adoption, leveraging the MEB modular electric drive architecture.
  • Dallas, Texas (Remote)
  • Environment: Oracle, SQL, Informatica, Power BI, Jira, Confluence, AWS

Senior Business Analyst / Data Modernization Lead

Humana Healthcare
01.2021 - 12.2021
  • Focused on designing insurance plans to cater to both new and existing customers while aligning operational processes with business goals and improving overall service delivery.
  • Supported modernization of enterprise financial reporting by collaborating with stakeholders to ensure alignment with business needs.
  • Gathered requirements for accounting and investment reporting, ensuring clarity and completeness to facilitate timely project delivery.
  • Produced executive dashboards to provide insights into key performance indicators, enhancing decision-making for leadership.
  • Enhanced accuracy of operational reports by implementing quality checks and data validation processes.
  • Led business process improvement workshops.
  • Coordinated user acceptance testing activities to ensure software met business requirements.
  • Developed process flows and use cases.
  • Designed source-to-target mapping documentation.
  • Conducted SQL analysis.
  • Collaborated with enterprise architects.
  • Supported API integration initiatives.
  • Coordinated with offshore development teams.
  • LTIMindtree
  • Environment: Oracle, SQL Server, REST APIs, Tableau, Jira, Agile

Senior Business Analyst

Brooks Brothers
01.2020 - 12.2020
  • Focused on enhancing Brooks Brothers' retail app and website to streamline user interactions, improve customer experience, and boost operational efficiency.
  • Gathered and analyzed business requirements from banking stakeholders to inform project direction.
  • Created business requirements documents (BRDs) and functional requirements documents (FRDs) to guide project development.
  • Performed gap analysis to identify discrepancies in business processes.
  • Created process workflows to enhance operational clarity and efficiency.
  • Executed SQL validation to ensure data integrity and accuracy in databases.
  • Facilitated user acceptance testing.
  • Oversaw the defect lifecycle to track and resolve software issues effectively.
  • Assisted in the development of Extract, Transform, Load (ETL) processes to integrate data efficiently.
  • Assisted in the preparation for production releases to ensure smooth deployment.
  • Coordinated vendor communication to ensure alignment and timely delivery of project goals.
  • Improved enterprise reporting capabilities.
  • Developed source-to-target mapping.
  • LTIMindtree
  • Environment: Oracle, SQL, Informatica, Excel, Visio, Waterfall, Agile

Scrum Master / Senior Business Analyst

Southwest Airlines
01.2016 - 12.2019
  • Worked on Southwest Airlines' app and website to improve functionality, optimize user experience, and integrate Agile methodologies for efficient delivery.
  • Assisted Product Owners in creating, refining, and prioritizing user stories for development.
  • Facilitated Scrum ceremonies, enhancing collaboration and ensuring effective communication within teams.
  • Directed Sprint 0 concept development and work intake process, aligning team efforts with project goals.
  • Coached product owners on strategy and roadmap development for efficient delivery.
  • Collaborated with product owners on backlog refinement and feature goal delivery.
  • Shielded development teams from external distractions to maintain focus on deliverables.
  • Directed and led development teams from initiation to final product delivery.
  • Prioritized team members' daily tasks to ensure alignment with sprint goals.
  • Collaborated with developers to ensure customer requirements were fully understood.
  • Held retrospectives to guide cross-functional teams in improving sprint processes.
  • Guided teams in continuous improvement practices to elevate Scrum maturity and effectiveness.
  • Educated and reinforced Scrum methodology and Agile frameworks to team members.
  • Participated in program implementation (PI) meetings to support project alignment.
  • Coordinated PI planning and coached stakeholders on Agile Release Train setups.
  • Directed project tracking with JIRA and coordinated tasks with offshore teams.
  • Maintained ongoing communication with customers for expectation alignment and updates.
  • Delegated action items to team members based on request timelines.
  • Reported metrics, including sprint burndown, velocity charts, and Kanban cycle time.
  • Implemented modern techniques to enhance application development for evolving markets.
  • Aggregated team objectives into Program PI Objectives for transparency and visibility.
  • LTIMindtree

Senior Business Analyst / Scrum Master

AIG Insurance
Bangalore, India
01.2014 - 12.2015
  • Captured, refined, and prioritized features, user stories, and acceptance criteria; partnered with Product Owners and Scrum teams to execute roadmaps and Agile ceremonies, ensuring alignment with product goals and stakeholder expectations.
  • Conducted interviews and research to capture business needs, documented requirements, and acted as a liaison between stakeholders and users to align product goals with organizational objectives.
  • Led requirements analysis, UAT, and deliverable validation; collaborated on payer domains including enrollment, claims, billing, and eligibility, ensuring compliance and improving operational efficiency across vendor integrations.
  • Developed and optimized AIG’s insurance application and website to enhance usability, ensure regulatory compliance, and support critical business functions across claims, billing, and member services.
  • Performed Business Impact Analysis (BIA), IT Disaster Recovery (ITDR), and defined MVPs to mitigate risks while ensuring products delivered measurable business value.
  • Enhanced Kronos applications and facilitated requirement discussions, implementing design improvements and driving process efficiencies across healthcare payer systems.
  • LTIMindtree, Bangalore, Onsite

Business Analyst / Senior Business Analyst

AMEX
Bangalore, India
07.2011 - 12.2013
  • Designed and managed AMEX’s Merchant Service Portal to optimize financial workflows, enhance compliance, and improve customer onboarding processes.
  • Designed and implemented systems for transaction monitoring, customer onboarding, and KYC workflows; ensured adherence to AML regulations (FATF, FinCEN, AMLD5) through audit trails, dashboards, and regulatory reporting.
  • Reviewed business requirements, documented functional specifications (BIA, ITDR, MVP), and developed test plans and procedures to ensure alignment with project objectives.
  • Managed end-to-end STLC activities, including smoke, integration, regression, and manual testing; created test cases across multiple releases, validated results, and tracked defects to resolution using Quality Center.
  • Executed SQL queries to validate back-end data, consolidated transaction datasets with data warehousing techniques, and prepared test summaries to verify outcomes for release readiness.
  • Partnered with developers, compliance teams, and stakeholders in weekly meetings to resolve technical challenges and maintain regulatory alignment in fraud detection and onboarding.
  • LTIMindtree, Bangalore, Onsite

Education

Master’s in Finance -

University of Cumberlands
Kentucky, USA
05-2023

Master’s in Computer Applications -

Nagarjuna University
Guntur, INDIA
06-2006

Bachelor’s in Computer Applications -

Nagarjuna University
Guntur, INDIA
05-2003

Skills

  • Data Modernization
  • Business Analysis
  • Product Management Skills
  • Agile Frameworks
  • SCRUM Master Skills
  • Requirements tools
  • Integration
  • Financial Systems
  • Financial Analysis
  • Data Visualization
  • Quality Assurance
  • Reporting tools
  • Cloud Platforms
  • Databases
  • Microsoft applications
  • Domain Knowledge
  • CRM Analytics

Certification

  • CERTIFIED SCRUM MASTER, Scrum Alliance, https://bcert.me/syvolbvgm
  • SAFe 6 POPM, Scaled Agile, https://www.credly.com/earner/earned/badge/abb07289-20eb-4f49-a9d4-1efd24ec495f
  • AWS AI Certified Practitioner

Domain Certifications

  • AI Strategy and Governance, UCL, 08/25
  • AI for Business, UCL, 07/25
  • Supply Chain Analytics Essentials, 10/21
  • Linear Regression for Business Statistics, 07/21
  • Big Data Analysis: Hive, Spark SQL, Data Frames, and Graph Frames, 01/21
  • Spreadsheets for Beginners using Google Sheets, 07/20
  • Data Science Math Skills, 03/20
  • Mastering Data Analysis in Excel, 09/19
  • Business Metrics for Data-Driven Companies, 11/19
  • Introduction to Probability and Data with R, 11/18
  • SQL for Data Science, 10/18
  • Excel Skills for Business Specialization, 07/18

Timeline

Senior Business Analyst / Data Modernization Lead

Amex
10.2024 - 06.2026

Senior Business Analyst / Data Modernization Lead

McKesson Corp
05.2024 - 09.2024

Senior Business Analyst / Data Modernization Lead

Volkswagen
03.2022 - 04.2024

Senior Business Analyst / Data Modernization Lead

Humana Healthcare
01.2021 - 12.2021

Senior Business Analyst

Brooks Brothers
01.2020 - 12.2020

Scrum Master / Senior Business Analyst

Southwest Airlines
01.2016 - 12.2019

Senior Business Analyst / Scrum Master

AIG Insurance
01.2014 - 12.2015

Business Analyst / Senior Business Analyst

AMEX
07.2011 - 12.2013

Master’s in Finance -

University of Cumberlands

Master’s in Computer Applications -

Nagarjuna University

Bachelor’s in Computer Applications -

Nagarjuna University
Aparna Yerramaneni