Apichaya Nakorn In
Homosassa,FL
Summary
Friendly and engaging Cashier with history of delivering excellent customer service in busy retail settings. Strong payment processing and client engagement skills to promote seamless store operations.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
5
5
years of professional experience
Work History
Customer Service Cashier
Walgreens
Homosassa, FL
10.2025 - Current
- Processed customer transactions efficiently at retail pharmacy location.
- Assisted customers with product inquiries and store navigation.
- Maintained accurate cash register operations during shifts.
- Greeted customers and provided friendly customer service.
- Ensured cleanliness and organization of checkout area for optimal service experience.
- Operated cash registers to process payments for goods and services.
- Collected credit card and cash payments to complete transactions for customer orders.
- Answered incoming phone calls from customers regarding product availability or store locations.
- Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
- Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
- Refilled and rotated items on shelves to maintain well-stocked inventory.
- Exchanged and returned items, noting details in company database and placed returned merchandise in bins for restocking.
- Addressed customer questions and concerns regarding products and services.
- Greeted customers promptly and responded to questions.
Shift Supervisor
Wendy's
Homosassa, FL
06.2021 - 07.2026
- Supervised team members during peak service hours.
- Ensured compliance with food safety and hygiene standards.
- Managed inventory to maintain adequate stock levels.
- Resolved customer complaints to enhance satisfaction.
- Trained new employees on customer service protocols.
- Completed opening and closing duties to facilitate business operations.
- Assigned tasks to team members based on their strengths and skill sets.
- Resolved customer complaints and reported issues to senior management.
- Conducted weekly inventory of supplies, equipment, and food items.
- Assisted customers with product selection when needed.
- Ensured all safety and sanitation regulations were met throughout the shift.
- Assisted upper management with daily operations to meet standards of service and quality.
- Identified needs of customers promptly and efficiently.
- Resolved customer complaints promptly to maintain a high level of satisfaction.
- Trained new employees on company policies, operational procedures, and customer service standards.
- Handled emergency situations with composure and in accordance with company guidelines.
- Positioned skilled staff in key areas throughout shift to optimize department productivity.
- Coached team members to increase productivity and reduce workplace accidents.
Skills
- Cash register operation
- Transaction processing
- Product stocking
- Team supervision
- Employee training
- Problem solving
- Cash management
- Cash handling
- Product recommendations
- Basic math
- Payment collection
- Guest services
- POS system operation
- Customer complaint resolution
- Customer service
- Time management
- Cleanliness
- Refunds and exchanges
- Customer complaint handling
- Multitasking capacity
- Reliability
- Price identification
- Task prioritization
- Quick decision making
Languages
Thai
Native/ Bilingual
Timeline
Customer Service Cashier
Walgreens
10.2025 - Current
Shift Supervisor
Wendy's
06.2021 - 07.2026