Enthusiastic server with six years of experience in fast pace restaurants. Upbeat, friendly and anticipating customer needs to promote enjoyable dining experiences.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Server
Top Thai Restaurant (Carmine And Greenwich)
01.2023 - 01.2024
Demonstrated multitasking skills by managing multiple tables simultaneously without compromising service quality.
Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Maximized table turnover rate by efficiently managing orders, following up with the quests and resetting for next guest's arrival.
Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Verified daily sales and accurately filled out closing paperwork.
Server
Ramen Hana Group
04.2022 - 01.2023
Greeted new customers, discussed specials and took orders.
Answered customers' questions, recommended items, helped customers making decisions based on taste and interest.
Resolved customer issues and promote returning costumers.
Onboarded new employees with information, training, and developing skills.
Maintained inventory control and proper storage of supplies.
Server and Food Runner
Vera Thai Restaurant
02.2020 - 02.2022
Took dining and take orders, helped running food, packing and managing take out order.
Garnished dishes and quickly delivered items to customers, minimizing wait times.
Assisted with bartending duties during high-volume shifts and bartend the bar occasionally.
Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
Server
Pam Real Thai Food Restaurant
10.2017 - 02.2020
Greeted new customers, discussed menu items, helped customers to make decisions based on taste and interest, and took orders.
Bussed and reset tables ready for the next guest.
Negotiated resolved costumer concerns.
Occasionally worked as a host with the tasks of cashier, coordinating with kitchen and dinning room , and packer.
Verified daily sales and accurately filled out closing paperwork.
Education
Bachelor of Science - Nursing
Kuakarun Collage of Nursing
Bangkok, Thailand
04.2012
Skills
Communication
Costumer service
Teamwork
familiarity with Toast, Hero, Square and Aldelo POS
Certification
Certificate in Food Protection
Timeline
Server
Top Thai Restaurant (Carmine And Greenwich)
01.2023 - 01.2024
Server
Ramen Hana Group
04.2022 - 01.2023
Server and Food Runner
Vera Thai Restaurant
02.2020 - 02.2022
Server
Pam Real Thai Food Restaurant
10.2017 - 02.2020
Bachelor of Science - Nursing
Kuakarun Collage of Nursing
Certificate in Food Protection
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