Brooklyn Kouns
Morehead,KY
Summary
I am a college student who is work-driven and eager to start this new chapter in my life. I am honest, responsible, and adaptable to new environments. I am in school for nursing; once I graduate, I hope to continue my education with anesthesia school. I am dedicated to work, school, and my religion. I am hardworking and proven to excel in relationship building, time management, and service skills. I'm looking for a job to promote satisfaction and long-term loyalty.
Overview
2
2
years of professional experience
Work History
Server
Bob Evans Restaurant
Ashland, KY
03.2025 - 06.2025
- Provided friendly service to guests in a fast-paced restaurant environment.
- Took customer orders accurately and communicated special requests to the kitchen.
- Handled payment transactions efficiently using point-of-sale systems.
- Maintained inventory of supplies and restocked as needed during shifts.
- Provided excellent customer service to ensure satisfaction.
- Provided exceptional service to high volume of daily customers.
- Operated POS terminals to input orders, split bills, and calculate totals.
Host
Texas Roadhouse Restaurant
Ashland, KY
05.2023 - 07.2024
- Coordinated waitlists to reduce guest wait times.
- Assisted in training new hosts on procedures and customer service standards.
- Maintained cleanliness of entry area to enhance guest experience.
- Handled guest inquiries and concerns with professionalism and care.
- Collaborated with team members to create a welcoming atmosphere.
- Provided excellent customer service by anticipating customer needs.
- Managed incoming calls during busy shifts.
- Took reservations over phone and in person.
Cashier
My Dads Pizzaria
Ashland, KY
05.2023 - 04.2024
- Managed cash register operations, including balancing drawers at shift end.
- Assisted customers with product inquiries and provided excellent service.
- Maintained cleanliness and organization of checkout area to enhance customer experience.
- Collaborated with team members to ensure timely restocking of merchandise.
- Handled customer complaints professionally to resolve issues quickly.
- Trained new cashiers on register operations and store policies effectively.
- Collected payments and provided accurate change.
- Performed other duties as assigned by management.
Education
High School Diploma -
Paul G Blazer
Ashland, KY05-2025
Skills
- Conflict resolution
- Time management
- Effective communication
- Point-of-sale operation
- Employee training
- Responsibility
- Fast-paced
- Calm demeanor
- Cultural awareness
- Attention to detail
- Basic math
- Relationship building
- Verbal communication
- Task prioritization
- Multitasking
- Computer skills
- Organization
- Communication
- Microsoft Word
Affiliations
- Working out
- Reading
- Going to Church
- Spending Time With Family & Friends
- Qualified for multiple state grants and scholarships, most for my academia.
Accomplishments
- Award winner of the John T and Ada M diederich scholarship.
- Accepted into multiple outstanding universities for my academic record.
- Almost Perfect Attendance in High school.
Timeline
Server
Bob Evans Restaurant
03.2025 - 06.2025
Host
Texas Roadhouse Restaurant
05.2023 - 07.2024
Cashier
My Dads Pizzaria
05.2023 - 04.2024
High School Diploma -
Paul G Blazer
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