Makayla Smith
Jacksonville,FL
Summary
Experienced professional receptionist with a warm and welcoming demeanor. Adept at handling scheduling, correspondence, and office organization. Demonstrated expertise as a highly skilled server in upscale restaurants for over 3 years, specializing in delivering exceptional customer service and ensuring guest satisfaction. Passionate and dynamic preschool teacher committed to promoting individualized learning and holistic development in young children. Known for building positive relationships with students, families, and colleagues while fostering a creative and energetic learning environment.
Overview
6
6
years of professional experience
Work History
SERVER
Xtreme wings
06.2021 - 06.2024
- Managed a busy restaurant section, ensuring all guests were well taken care of and orders were accurate
- Demonstrated strong communication skills by effectively up-selling menu items and making personalized recommendations to guests
- Worked efficiently in a fast-paced environment to prioritize tasks and provide prompt service to guests
- Collaborated with kitchen staff to ensure timely preparation and delivery of food orders to guests
- Maintained a clean and organized work station, following all health and safety guidelines
- Handled cash and credit card transactions accurately and efficiently, providing guests with a seamless payment experience
- Resolved guest complaints and issues quickly and professionally, ensuring a positive dining experience for all guests
- Assisted in training new team members and providing ongoing support to ensure smooth operations during shifts
PRESCHOOL TEACHER
peas in a pod learning center
09.2020 - 06.2021
- Developed and implemented age-appropriate curriculum for a diverse group of preschool children
- Facilitated social and emotional development through various activities and lessons
- Maintained a safe and stimulating learning environment for young learners
- Collaborated with parents and caregivers to support the child's overall development
- Assessed children's progress and communicated with families about their child's development
- Managed classroom behavior and encouraged positive social interactions
- Attended professional development workshops to enhance teaching skills and knowledge
RECEPTIONIST
Compliments salon
09.2018 - 04.2020
- Managed front desk duties, including greeting visitors and answering phone calls
- Scheduled appointments and maintained office calendar
- Handled incoming and outgoing correspondence
- Provided excellent customer service to clients and guests
- Performed basic bookkeeping and cashier duties
Education
HIGH SCHOOL DIPLOMA -
Duncan U. Fletcher High
Jacksonville Beach, FL01.2020
Skills
- Customer assistance
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Memory retention
- Cleanliness standards
- Safe Food Handling
- Menu Memorization
- Food Running
- High-volume dining
- Service prioritization
- Food safety understanding
- Order Accuracy
- Food safety practices
- Table Bussing
- Suggestive Selling
- Dining area maintenance
- Beverage Preparation
- Tableside Etiquette
- Food sales and promotion
- Guest Seating
- Table Setting
- Item promotion
- Table setting knowledge
- Front-of-house display creation
- Team Player
- Warm and Friendly
- Reliable and Responsible
- Adaptable and Flexible
- Reliability
- Multitasking
- Multitasking Abilities
- High Energy and Stamina
- Team Leadership
- Problem-Solving
- Cool Under Pressure
- Excellent Communication
- Relationship Building
- Attention to Detail
- Teamwork and Collaboration
- Continuous Improvement
- Effective Communication
- Time Management
- Transactions and Cash Handling
- Cleaning and sanitizing
- Conflict and Complaint Resolution
- Active Listening
- Organizational Skills
- Team Collaboration
- Problem-solving abilities
- Food Safety Standards
- Upselling
- Interpersonal Skills
- Conflict Resolution
- Task Prioritization
- Courteous Phone Demeanor
Timeline
SERVER
Xtreme wings
06.2021 - 06.2024
PRESCHOOL TEACHER
peas in a pod learning center
09.2020 - 06.2021
RECEPTIONIST
Compliments salon
09.2018 - 04.2020
HIGH SCHOOL DIPLOMA -
Duncan U. Fletcher High
Similar Profiles
John RandoJohn Rando
Cook at Xtreme Wings Sports GrilleCook at Xtreme Wings Sports Grille
CAMERON C. WHITECAMERON C. WHITE
Territory Sales Leader at Parsons Xtreme GolfTerritory Sales Leader at Parsons Xtreme Golf
Michael WagnerMichael Wagner
Personal Trainer at Xtreme SpeedPersonal Trainer at Xtreme Speed