Ivan Hernandez
Kent
Summary
Professional in service industry, prepared for collaborative roles in fast-paced environments. Proven ability to support operational efficiency and improve customer satisfaction. Focused on teamwork and adaptability, possessing strong communication and problem-solving skills.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Crew Member/Lead (maintenance)
Landcare (Renton)
04.2024 - 11.2025
- Managed Exmark mowers, enhancing lawn quality and efficiency.
- Executed precise line trimming and pruning, improving landscape aesthetics.
- Developed teamwork skills, fostering a collaborative work environment.
- Addressed maintenance challenges, ensuring equipment reliability.
Crew Member/Lead (maintenance)
Rich Landscaping inc.
03.2018 - 04.2023
- Managed crew operations, ensuring timely completion and improved safety standards.
- Trained team members, fostering skill development and reducing errors significantly.
- Led landscaping crews, ensuring project completion within tight deadlines. Implemented efficient workflows, boosting team productivity and client satisfaction.
- Streamlined landscaping workflows, reducing project completion times and enhancing client satisfaction rates measurably.
Delivery Driver (dispatch Help)
Jungle Trux Dsp
06.2015 - 12.2018
- Delivered packages efficiently to ensure timely customer satisfaction.
- Maintained accurate records of deliveries and inventory management.
- Operated delivery vehicle safely while adhering to traffic regulations.
- Communicated effectively with dispatch and customers regarding delivery status.
- Assisted in training new drivers on route navigation and safety protocols.
- Implemented process improvements to enhance delivery efficiency and reduce delays.
- Oversaw team performance, providing guidance and support for optimal operations.
- Completed on-time deliveries by choosing best and most efficient routes.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Loaded truck and properly secured items to prevent damage for deliveries.
Driver
Speedi Shuttle
01.2014 - 02.2018
- Transported passengers safely to and from airports and hotels, ensuring timely arrivals.
- Coordinated guest pickups at pier ports, optimizing route efficiency.
- Managed reservation system to guarantee accurate and prompt drop-offs.
- Enhanced customer satisfaction through effective communication and service.
- Streamlined operations, resulting in improved scheduling and reduced wait times.
Education
G.E.D. - Audio Engineer
Tyee High School
Seatac07.2024
Skills
- Team Leadership
- Project Planning
- Safety Management
- Customer service
- Multitasking and organization
- Time management
- Problem-solving
- Attention to detail
- Basic math
- Verbal and written communication
- Leadership qualities
Certification
- Licensed landscaper
Languages
English (Native)
Spanish (Native)
Timeline
Crew Member/Lead (maintenance)
Landcare (Renton)
04.2024 - 11.2025
Crew Member/Lead (maintenance)
Rich Landscaping inc.
03.2018 - 04.2023
Delivery Driver (dispatch Help)
Jungle Trux Dsp
06.2015 - 12.2018
Driver
Speedi Shuttle
01.2014 - 02.2018
G.E.D. - Audio Engineer
Tyee High School