April April
Ft. Lauderdale,FL
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Highly organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
MA/ CNA
MedShift
TRAVEL, Nationwide
02.2022 - Current
- Performed multiple duties observation vital reporting medical equipment during course of shift
- Periodically cleaned organized 25-30 patients daily during new arrival- discharge.
- Assisted patients with daily living activities, promoting independence, dignity
- Assisted with feeding, monitored intake to help patients achieve nutritional objectives
- Prevented bed sores by regularly repositioning patients implementing proper wound care techniques
- Promoted good oral, personal hygiene by aiding patients with shaving, bathing, teeth brushing
- Observed patients under care conditions to help identify symptoms, responses to treatments progress with goals
- Helped patients complete range of motion exercises to prevent loss of function during care
- Provided care to patients throughout lifespan with consideration of aging processes, human development stages culture within hospital, ALF's
- Provided emotional support for patients during challenging times, fostering positive healing environment
Residential Administrator/Director
Expressions Of Love Care II (NPO)
Fort. Lauderdale, FLORIDA
09.2014 - Current
- Coordinated 1000's of move-ins and move-outs efficiently to minimize downtime between tenants occupying units
- Established strong rapport with local law enforcement agencies; promoting safety security within residential community
- Trained 300 + new staff members on residential administration tasks needed; resulting in better overall team performance
- Ensured timely rent collection, implementing strict yet fair policies procedures
- Improved 57% financial performance by monitoring expenses optimizing budget allocation
- Provided exceptional customer service by maintaining open lines of communication with residents through regular updates on community news events
- Raised property accuracy accountability by creating new automated 5 years tracking method
- Handled escalated tenant complaints professionally while finding effective solutions that maintained good relationships with tenants
- Conducted regular property inspections to maintain safety standards curb appeal
Bail Bond Agent
Franklin's Bail Bonds
Ft Lauderdale, FL
01.2015 - 10.2023
- Approving and underwriting of qualified Cosigners for legal bond agreements, directing of legal contracts and payment arrangements with Cosigners
- Taking Payments from customers and issuing proper receipt documents
- Maintaining customer files and fact-checking for errors
- Signing/bonding release papers for Inmate out-processing, transportation of released Inmates from County Jail to Company Office.
- Initiating phone calls to customers for increased 57% collections and overdue payments.
- Generating and filing of Monthly Report with County Bonding Administrator
- Periodic updating and editing of office logs and ledgers
- Asking open-ended questions to assess customer needs.
- Have developed 11 years 2reputation as efficient 6service provider with high levels of accuracy.
- Checking in and stocking supplies throughout facility.
- Entered numerical data into databases in timely and accurate manner.
- Scanned documentation and entered into database.
- Obtained scanned records and uploaded them into database.
- Reviewed and updated client correspondence files and scheduling database.
Education
Associate of Arts - Mental Health Counseling
AllCEUs
Lebanon, TN12.2023
Associate of Arts - Residential Administration
AllCEUs
Lebanon, TN 12.2021
Criminal Justice - Bail Bonds
University of Florida
Gainesville, FL2010
Associate Degree In Nursing - Nursing Assistance
Medvance
Plantation, FL2006
High School Diploma -
Cornerstone Christian School
Columbus, GA2000
Bachelor Of Science - Medical Office Administration
Florida College of Business
Miami, FL1986
Skills
- Exceptional communication skills
- MS Windows proficient
- Proficient in cash management
- Credit card processing
- Trusted key holder
- Training development aptitude
- Payment processing
- Multi-tasking ability
- Adaptability
- Computer proficiency
- Good telephone etiquette
- Ledger and balance sheet competency
- Dedicated team player
Timeline
MA/ CNA
MedShift
02.2022 - Current
Bail Bond Agent
Franklin's Bail Bonds
01.2015 - 10.2023
Residential Administrator/Director
Expressions Of Love Care II (NPO)
09.2014 - Current
Associate of Arts - Mental Health Counseling
AllCEUs
Associate of Arts - Residential Administration
AllCEUs
Criminal Justice - Bail Bonds
University of Florida
Associate Degree In Nursing - Nursing Assistance
Medvance
High School Diploma -
Cornerstone Christian School
Bachelor Of Science - Medical Office Administration
Florida College of Business
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