
Dynamic professional with a proven track record in customer service and administrative roles at Humana and Benton's Fire & Safety. Excelled in conflict resolution and CRM software, enhancing customer satisfaction and streamlining processes. Skilled in team collaboration and effective communication, I consistently exceed performance goals by leveraging technical and interpersonal skills. Highly motivated professional with experience in providing technical assistance to customers and coworkers. Possesses a solid understanding of network infrastructure, software and hardware. Proven ability to work independently and collaboratively as part of a team to ensure customer satisfaction.