April Barron

• Led the delivery of data analysis and reporting for health record retrieval processes, ensuring compliance with HIPAA and enhancing data flow and security.
• Analyzed and recommended improvements for client documentation processes, addressing data inconsistency trends and optimizing performance indicators.
• Provided training and mentorship within the records retrieval team, developing new protocols and documentation for efficient records collection.
• Managed client relationships, offering technical support and collaborating with internal teams to improve efficiency in records retrieval and EMR integration.
• Created detailed documentation, including conversion plans and reports, to support data migration and enhance operational processes.
• Acted as a consultant on complex issues, applying in-depth analysis to resolve data-related challenges and improve overall service delivery.

• Conducted data analysis and reporting for unpaid or rejected insurance claims, collaborating with insurance companies and healthcare providers to resolve account issues.
• Utilized EMR software to verify patient benefits, research diagnosis and treatment codes, and correct billing errors.
• Monitored insurance claims and ensured accurate coding and billing practices, contributing to process improvement and error reduction.

• Assisted with insurance benefits verification and provider relations, handling complex case maintenance and redetermination processes.
• Collaborated with state entities and community organizations to ensure accurate data entry and efficient claims processing.
• Developed and maintained documentation for Medicaid case management, adhering to established guidelines and improving data accuracy.

Managed patient intake, scheduled consultations, and provided information on dental services, contributing to effective patient onboarding and service delivery.