April Baumann

• Streamlined office operations by implementing efficient filing systems and organizational strategies.
• Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
• Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
• Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
• Improved employee retention rates by fostering a positive work environment and providing growth opportunities through training programs.
• Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all staff.
• Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
• Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
• Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
• Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
• Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
• Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
• Enhanced patient care by performing diagnostic tests and analyzing results for accurate diagnosis.
• Assisted veterinarians in surgery, resulting in successful procedures and faster recovery times for patients.
• Collaborated with the veterinary team, contributing to a positive work environment and seamless coordination of patient care.
• Conducted dental cleanings under anesthesia, improving oral health outcomes for patients.
• Trained new hires on clinic protocols, ensuring consistent quality of care across the veterinary team.
• Performed laboratory tasks such as blood draws and sample analysis efficiently within a fast-paced clinical setting.

• Improved patient care by assisting veterinarians in diagnosing and treating animals.
• Enhanced client satisfaction by providing compassionate care for pets during their appointments.
• Streamlined workflow, ensuring accurate record-keeping and timely communication with clients regarding treatment plans.
• Assisted in surgical procedures, ensuring a sterile environment and properly handing instruments to the veterinarian as needed.
• Conducted diagnostic tests such as blood work, x-rays, and ultrasounds to aid in accurate diagnosis and treatment planning.
• Administered medications and vaccinations to animals under the supervision of a veterinarian, ensuring proper dosage and administration techniques.
• Collaborated with fellow technicians to create efficient workflows that streamlined daily tasks within the clinic setting.
• Contributed to team success by supporting my team when needed during emergencies or critical cases requiring additional assistance.
• Performed dental cleanings and extractions under the supervision of a veterinarian, promoting improved oral health for patients.
• Assisted in euthanasia procedures with empathy and compassion, providing emotional support to grieving pet owners during difficult times.
• Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.

• The main focus is creating inspired moments in each customer’s day
• As a shift supervisor I have learned how to give legendary service every time I make a hand craft beverage

Responsibilities:

• Enhanced team productivity by implementing efficient shift scheduling and task delegation.
• I was able to lead my team and deploy my partners to decrease bottle necks while managing the flow of the business during are peak and non-peak hours of the day
• I order supplies for my store as needed during the week and, I was also the lead QASA (Quality Assurance Scheme for Advocates) leader for my store.
• Reduced employee turnover rate by fostering a positive work environment and addressing staff concerns promptly.
• Collaborated with management to develop strategies for boosting overall store performance, leading to higher profit margins.
• Implemented training programs for new hires, ensuring seamless integration into the team and faster productivity contributions.
• Resolved conflicts between employees to maintain positive and productive work environments.

• I first started there as an intern to help me though an online program though San Juan College to become a veterinary technician
• After a few months, management decided to give me a part time position with pay
• Responsibilities: I assisted the vet techs and the veterinarians in anything they needed
• As an assistant I would help dress wounds on animals, help with physical examinations on pets, fill prescriptions, and help monitor animal’s vital signs in and out of surgery.
• Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
• Managed kennel duties responsibly ensuring cleanliness comfort safety nutrition hydration exercise monitoring recovering boarding animals.
• Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
• Restrained animals for examination and treatment.