April Billings
Moore,Oklahoma
Summary
Dynamic professional with a proven track record in process improvement and regulatory compliance, honed across roles from Senior Admin Coordinator at Oklahoma State Department of Health to assisting Cardio-Thoracic Surgeons at OU Health Science Center. Expert in recordkeeping and project management, achieving significant operational enhancements. Excelled in consulting, demonstrating exceptional problem-solving skills.
Overview
20
20
years of professional experience
Work History
Senior Admin Coordinator
Oklahoma State Department of Health
, USA
01.2023 - Current
- Completion of OSBI Background checks
- Complete Warrant/RFI (Attention to Arrest that are Long Term Care Barriers Title 63 O.S.)/Rap-back (Recent Arrest)/Pending letters (Pending Charges) daily
- Redact, Upload, and email NFUF's (OSBI Reports) daily to OK-Screen
- Follow up on changes, notify nursing facilities, get updated addresses
- Send DI, and NRDI letters (Disqualifying Letters)
- Upload all State of Oklahoma County Jail incident reports
- Process Annual Jail Inspection to ACO
- Send jail inspection to facility Administrator, Sheriff, and Chief/Trust
- Add inspection to Jail Website for the public
- Update Jail Log census number, and dates of inspection
- Weekly Jail Incident report
- Collect weekly complaints, incidents, and deaths from all State of Oklahoma County Jails
- Take calls from Inmates, City Official, Concerned family of Inmates
Assistant to Cardio-Thoracic Surgeons/Faculty
OU Health Science Center
, USA
01.2015 - 01.2022
- Assist three Cardio-Thoracic Surgeons/Faculty
- Speaking to Patients Daily
- Arranging Pre-Operative Appointments
- Give preoperative directions before the patient's appointment
- Spoke to patients regarding insurance information and their breakdown of benefits
- Arranged the Cardiac and Thoracic Surgery Schedule Weekly
- Sent a staffing schedule daily to the OR to cover staffing needs for surgeries
- Yearly Credentialing for the Surgeons I assisted and updated their CV's
- Meeting Arrangement, Reservations, New hire interviews
- Travel Arrangements
- Tours of health facility for oncoming staff and faculty members
Customer Service Representative
Dr. Turney's Dental Practice
, USA
01.2005 - 01.2007
- Customer Service
- Greeted Patients
- Treatment Planning
- Scheduled Appointments
- Gave patients a breakdown of their benefits
- Filed insurance claims
- Accounts Receivable
- Problem Solving
- Navigating Schedule to fit in all emergencies
Education
Associate of Arts - Liberal Arts And Sciences
Mid-American Christian University
Oklahoma City, OK05-2016
Skills
- Consulting
- Recordkeeping
- Process improvement
- Information collection
- Project management
- Regulatory compliance
Timeline
Senior Admin Coordinator
Oklahoma State Department of Health
01.2023 - Current
Assistant to Cardio-Thoracic Surgeons/Faculty
OU Health Science Center
01.2015 - 01.2022
Customer Service Representative
Dr. Turney's Dental Practice
01.2005 - 01.2007
Associate of Arts - Liberal Arts And Sciences
Mid-American Christian University