Adaptable professional with a versatile background in administration and IT support. Demonstrated strengths in team communication and individualized instruction, contributing to a positive work environment and streamlined operations.
Overview
12
12
years of professional experience
Work History
Senior Admin Coordinator
Precoa
Orem, UT
10.2021 - Current
Coordinated daily operations, enhancing workflow and optimizing processes.
Directed development of KnowBe4 campaigns, engaging employees nationwide.
Supported team members by providing timely information and resources as needed.
Resolved IT support issues for employees at Orem office.
Monitored inventory levels and coordinated supply orders with vendors effectively.
Monitored inventory levels and ordered additional supplies.
Organized team events, fostering collaboration and a positive work environment.
IT Coordinator
Precoa
Portland, Oregon
06.2015 - Current
Managed daily operations of IT infrastructure, such as servers, desktops, laptops, printers, scanners, routers and switches.
Supported technical troubleshooting for staff, enhancing IT response times.
Configured VPN connections allowing remote access to corporate networks.
Managed user accounts in Active Directory domain environment.
Collaborated with vendors to procure hardware and software solutions that met organizational needs.
Installed and configured computer hardware operating systems and applications.
Configured, monitored and maintained email applications or virus protection software.
Oversaw inventory management of IT assets, ensuring accurate tracking and allocation.
Researched emerging technologies to identify opportunities for improving business operations.
Kept flexible schedule and resolved after-hours and weekend emergencies quickly and accurately.
Resolved urgent problems by offering technical assistance outside regular hours.
Special Education Paraprofessional
Hawthorne Elementary School
Idaho Falls, Idaho
09.2013 - 05.2014
Supported teachers in implementing individualized education plans for students.
Applied behavior management strategies to improve student engagement and focus during lessons.
Facilitated daily activities and academic tasks to enhance student learning and independence.
Monitored behavior of students in order to ensure a safe, positive learning environment.
Monitored student behavior and provided guidance to promote positive interactions.
Encouraged independent thinking, problem solving, and self-advocacy skills among students.
Modeled appropriate behavior and peer interactions to foster social skills development among students.
Prepared classroom materials and organized supplies for instructional activities.
Accompanied students to restroom, cafeteria, playground, and field trips to ensure safety.
Managed class of special education students in absence of lead teacher.