April Black
Brewer,ME
Summary
Bring a fresh perspective and strong commitment to quality and success. Offering a keen attention to detail, ability to prioritize and multi-task, with strong interpersonal communication skills to fulfill organization goals.
Overview
10
10
years of professional experience
Work History
Behavioral Health Technician
Woodford's Family Services
Bangor, ME
10.2026 - Current
- Managed behavioral interventions to promote positive classroom routines and support student development.
- Pursued continuing education and advanced training to enhance skills and knowledge in behavioral health.
- Delivered differentiated instruction for special needs in classroom settings.
- Collaborated with team members to achieve project objectives and ensure timely completion.
Medical Assistant
Northern Light Cancer Care
11.2024 - 05.2026
- Educated patients and families on treatment journey, facilitating effective communication between patients and providers.
- Assisted multiple oncologists with direct patient care, managing complex schedules to ensure timely treatment.
- Executed blood draws from port-a-caths, ensuring sterile techniques to minimize infection risk.
Direct Support Professional
Rehab Without Walls
03.2023 - 11.2024
- Supported daily hygiene routines for clients by assisting with bathing, dressing, dental care, and personal grooming to improve self-esteem and personal care.
- Facilitated daily living activities by managing errands and household chores to enhance clients' independence.
- Prepared meals and guided clients in making informed, healthy dietary choices to promote overall well-being.
- Planned outings to help practice and develop healthy interpersonal skills.
Certified Medical Assistant
St Joseph Medical Center
06.2022 - 02.2023
- Facilitated patient rooming and electronic medical record reconciliation, enhancing workflow for healthcare team during minor procedures.
- Managed administrative functions, including prior authorizations, surgical scheduling, and front desk operations, ensuring seamless patient care.
- Supported St. Joseph Medical Center providers with rooming, vitals, and patient intake.
- Documented visits in electronic health records using St. Joseph Medical Center workflows.
- Prepared exam rooms with supplies, sterilized equipment, and maintained clinic readiness.
Lead Certified Medical Assistant
Bangor Plastic & Hand Surgery
08.2020 - 05.2022
- Ensured adherence to infection control protocols, maintaining sterile environments by autoclaving instruments and preparing surgical trays.
- Supported physicians in executing in-office procedures, including incision and drainage, aspirations, and biopsies.
- Explained procedures to patients, alleviating anxieties and improving satisfaction.
Certified Medical Assistant
Advent Health Palm Coast Orthopedic And Sports Medicine
08.2018 - 08.2020
- Scheduled surgeries and coordinated pre-operative lab tests and results. Assisted in obtaining necessary pre-surgical clearances.
- Instructed patients on medication protocols, procedural guidelines, and care plan directives.
- Accelerated authorization and pre-certification processes by efficiently handling referrals. Maintained regulatory compliance through diligent oversight. Improved documentation management to support team effectiveness.
Certified Medical Assistant
Northern Light Surgery & Trauma Specialists
08.2016 - 08.2018
- Executed clinical and administrative functions in a high-volume surgical office environment.
- Managed triage of patient phone calls regarding suture and staple removal, as well as wound care inquiries.
Education
Associate Degree - Medical Assisting
Beal College
Bangor, MEAssociate Degree - Liberal Arts And Sciences
University of Maine At Augusta
Augusta, MESkills
- Oversaw direct patient care to uphold quality standards across services
- Led initiatives to maintain HIPAA compliance, protecting sensitive patient information
- Streamlined medical records management to enhance data integrity
- Facilitated timely processing of referrals and prior authorizations
- Supervised documentation of communications to maintain accuracy and efficiency
- Evaluated vital signs, EKGs, and point-of-care tests with meticulous attention
- Implemented CPR and basic life support training programs to boost emergency readiness
- Coordinated surgical schedules and ensured completion of pre-operative testing and medical clearances
Timeline
Behavioral Health Technician
Woodford's Family Services
10.2026 - Current
Medical Assistant
Northern Light Cancer Care
11.2024 - 05.2026
Direct Support Professional
Rehab Without Walls
03.2023 - 11.2024
Certified Medical Assistant
St Joseph Medical Center
06.2022 - 02.2023
Lead Certified Medical Assistant
Bangor Plastic & Hand Surgery
08.2020 - 05.2022
Certified Medical Assistant
Advent Health Palm Coast Orthopedic And Sports Medicine
08.2018 - 08.2020
Certified Medical Assistant
Northern Light Surgery & Trauma Specialists
08.2016 - 08.2018
Associate Degree - Medical Assisting
Beal College
Associate Degree - Liberal Arts And Sciences
University of Maine At Augusta