Summary
Overview
Work History
Education
Skills
Accomplishments
Jaybird's Lawn Care LLC won Best of The Best in Morgan Co for 2025
Timeline
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April Braun

Hartselle,AL

Summary

Dynamic and results-driven professional with a proven track record at Planet Fitness, excelling in customer service and team collaboration. Adept at problem-solving and critical thinking, I successfully streamlined operations, enhancing efficiency and customer satisfaction. Recognized for my strong organizational skills and ability to adapt in fast-paced environments, I am committed to driving growth and excellence.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

12
12
years of professional experience

Work History

AGM

Planet Fitness (Taymax )
10.2023 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Strengthened communication skills through regular interactions with others.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Developed and maintained courteous and effective working relationships.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Co Buisness Owner

Jaybird's Lawn Care LLC
04.2020 - 01.2025
  • Managed financial aspects of the business including budgeting, forecasting, and cash flow management.
  • Strategized long-term growth plans through careful evaluation of current assets and resources while considering future needs or challenges of the organization.
  • Increased company profitability by streamlining operations and implementing cost-saving measures.
  • Maintained strict quality control standards to preserve product consistency and uphold the reputation of the brand.
  • Established a strong online presence for the business, utilizing effective digital marketing strategies to attract new customers and engage with existing ones.
  • Grew the business through strategic marketing initiatives and targeted client acquisition efforts.
  • Enhanced customer satisfaction by consistently providing exceptional products and services.
  • Negotiated contracts with vendors to secure favorable pricing and terms for products and services.
  • Managed inventory levels to ensure optimal stock availability while minimizing holding costs.
  • Ensured compliance with local, state, and federal regulations pertaining to the industry and business operations.

Store Opener

McDonald's
11.2021 - 09.2023
  • Created a welcoming atmosphere by maintaining store cleanliness, organization, and inviting visual displays.
  • Trained and developed staff members to enhance customer service skills, resulting in improved customer satisfaction scores.
  • Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
  • Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
  • Maintained clean, adequately stocked, and organized store by streamlining daily operations and introducing new procedures.

Security Officer

Allied Universal Security Services
01.2017 - 05.2020
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
  • Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
  • Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
  • Checked and verified photo identification prior to granting facility access.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
  • Improved overall security by conducting regular patrols and monitoring surveillance systems.
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.

Sales Associate

It's Fashion Metro
05.2015 - 02.2016
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Assistant Manager

CJ's
04.2013 - 11.2015
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
  • Generated repeat business through exceptional customer service.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.

Education

GED -

Brewer
Somerville, AL

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Flexible and adaptable
  • Dependable and responsible
  • Multitasking
  • Excellent communication
  • Critical thinking
  • Organizational skills
  • Calm under pressure
  • Decision-making
  • Problem resolution
  • Active listening

Accomplishments

  • Achieved Best of the Best Award through effectively helping with marketing and customer service.

Jaybird's Lawn Care LLC won Best of The Best in Morgan Co for 2025

We were recognized for outstanding cusomer satisfaction, based on feedback, rating us as a top-rated Lawn Care Service.

Timeline

AGM

Planet Fitness (Taymax )
10.2023 - Current

Store Opener

McDonald's
11.2021 - 09.2023

Co Buisness Owner

Jaybird's Lawn Care LLC
04.2020 - 01.2025

Security Officer

Allied Universal Security Services
01.2017 - 05.2020

Sales Associate

It's Fashion Metro
05.2015 - 02.2016

Assistant Manager

CJ's
04.2013 - 11.2015

GED -

Brewer

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April Braun