April Brenes
Fashion Q
Tulare,CA
7
years of professional experience
Highly motivated Retail Store Manager with a strong background in multi-tasking and inventory management. Known for fostering a positive team environment and implementing strategies that enhance customer satisfaction and store performance.
Work History
Retail Store Manager
3 Years 7 Months- Led daily operations to ensure optimal store performance and customer satisfaction.
- Managed scheduling and staffing to maintain efficient store operations during peak hours.
- Maintained a clean and organized store appearance to enhance the overall shopping experience for customers.
- Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
Sales Associate
1 Year 3 Months- Troubleshot technical issues with mobile devices, helping customers resolve problems quickly without needing additional support services.
- Participated in weekly team meetings, sharing insights and feedback on ways to improve overall store performance and individual sales goals.
- Managed multiple priorities effectively under pressure during peak hours or high-traffic seasons to ensure seamless operations at all times.
- Processed transactions accurately using point-of-sale systems, ensuring efficient checkout procedures.
- Performed cash, card, and check transactions to complete customer purchases.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Business Account Executive
1 Year- Mastered and constantly improved sales prospecting, follow-up and upsell processes.
- Engaged in daily cold calls in-person and via telephone and followed up with small business prospects monthly to verify pipeline sufficiency.
- Developed and executed strategic sales plans to achieve revenue growth targets.
- Established close relationships with new small business prospects.
- Participated in industry events and conferences to network with potential clients, increasing brand awareness within the business community.
Education
High School Diploma
Associate of Arts - Paralegal Studies
Skills
Retail operations
Sales forecasting
Customer service
Effective multitasking
Team leadership
Problem-solving
Dependable and reliable
Timeline
Retail Store Manager
Fashion Q
03.2023 - 10.2026Read More
Sales Associate
Prime Communications LLC
08.2021 - 11.2022Read More
Business Account Executive
Nex-Tech Wireless
06.2019 - 06.2020Read More
AV Adult School
High School Diploma
Read More
Charter College
Associate of Arts from Paralegal Studies
Read More