April Bright
Virginia Beach,VA
Summary
Excelled at Virginia Beach City Public Schools and Southwest Airlines by fostering positive environments and ensuring safety with expertise in emergency procedures and public speaking. Known for reliability and a strong work ethic, consistently enhanced student and passenger experiences, achieving high satisfaction and request rates.
Overview
20
20
years of professional experience
Work History
VBCPS Substitute Teacher
Virginia Beach City Public Schools
2023.04 - Current
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Boosted student engagement with interactive lessons, incorporating real-world examples and hands-on activities.
- Fostered positive classroom environment, managing student behavior and promoting respect.
- Followed lesson plans designed by absent teachers.
- Enforced school and class rules to maintain order in classroom.
Southwest Airlines Flight Attendant
Southwest Airlines
2004.12 - Current
- Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.
- Maintained a safe cabin environment by conducting pre-flight safety checks and adhering to FAA regulations.
- Handled medical emergencies calmly and competently following established protocols while liaising with the cockpit crew as needed.
- Enhanced passenger satisfaction by providing exceptional in-flight service and addressing individual needs.
- Participated in regular training sessions to stay current on industry trends, evolving company policies, safety procedures, and customer service strategies.
- Performed pre-flight safety checks to verify oxygen masks, life jackets and other emergency equipment in good working order.
- Resolved passenger conflicts and medical emergencies during flights.
- Provided comfort to anxious travelers through active listening, empathy, and reassurance during turbulence or other flight challenges.
- Clearly explained and demonstrated safety and emergency procedures to passengers prior to takeoff.
- Facilitated communication between flight deck and cabin crew prior to and during flights to promote smooth operations.
- Demonstrated proper use of safety equipment and seatbelts to inform and educate passengers prior to takeoff.
- Educated passengers about emergency equipment usage during safety demonstrations, ensuring comprehension of critical procedures.
- Offered personalized assistance to children, elderly and passengers with special needs.
- Maintains recurrent training skills, including fire safety, CPR, basic medical treatment, AED use, etc.
Education
Associate of Science - Social Science
Thomas Nelson Community College
Hampton, VACriminal Justice
Radford University
Radford, VASouthwest Airlines Inflight Training
Dallas, TXSkills
- Strong Work Ethic
- First Aid
- Reliability and punctuality
- Professional Appearance
- Safety Procedures
- Public Speaking
- Cultural Awareness
- Emergency Response Coordination
- Time Management
- Student Engagement
- Positive Reinforcement
- Behavior Management
- Organizational abilities
- Lesson Plan Implementation
- Test Proctoring
Timeline
VBCPS Substitute Teacher
Virginia Beach City Public Schools
2023.04 - Current
Southwest Airlines Flight Attendant
Southwest Airlines
2004.12 - Current
Associate of Science - Social Science
Thomas Nelson Community College
Criminal Justice
Radford University
Southwest Airlines Inflight Training
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