Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Samantha Whipple

Adair

Summary

Dynamic and dedicated professional with a strong background in education and customer service, notably with ESS. Proven ability to engage students through positive reinforcement and effective classroom management. Skilled in multitasking and problem-solving, consistently enhancing client satisfaction and fostering teamwork to achieve goals.

Overview

7
7
years of professional experience

Work History

Substitute Teacher, K-12

ESS
11.2024 - Current
  • Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
  • Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.
  • Managed classroom behavior effectively, implementing clear expectations and consistent consequences for all students.

Crew Member

Caseys's General Stores
07.2023 - 12.2023
  • Worked front counter, kitchen, and other areas.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of store to promote clean image.
  • Promoted a positive work environment through effective communication and teamwork among staff members.
  • Assisted other team members to achieve goals.

Substitute Teacher, K-12

Grove Public Schools
08.2022 - 01.2023
  • Upheld classroom routines to support student environments and maintain consistent schedules.
  • Took over class for regular classroom teacher, managing assignments, student needs, and recordkeeping.
  • Supervised lunchroom and recess activities.
  • Maintained day-to-day classroom management and discipline to promote learning initiatives.

Sales Representative

AT&T
04.2021 - 04.2022
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Increased sales revenue by identifying and targeting high-potential accounts.

Sales Representative

Premium Wireless
05.2020 - 04.2021
  • Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
  • Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
  • Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
  • Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
  • Utilized social media platforms to engage with potential customers and build brand awareness.

Cashier

Woodshed
02.2019 - 06.2019
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Carhop

Sonic
11.2018 - 01.2019
  • Took orders and delivered food and beverages to customers in cars to provide quick and convenient customer service.
  • Handled cash transactions accurately, ensuring proper change was given to customers.
  • Delivered change and receipts to customers in cars to maintain accurate financial records and provide customers with correct change and proof of purchase.
  • Utilized strong multitasking abilities to balance multiple responsibilities simultaneously without sacrificing quality of service.

Education

Bachelor of Arts - Elementary Education

Rogers State University
Claremore, OK
05-2029

High School Diploma -

Vinita High School
Vinita
05-2019

Skills

  • Student engagement
  • Positive reinforcement
  • Multi-subject instruction
  • Special needs support
  • Instructional strategies
  • Artistic expression
  • Classroom management
  • Verbal and written communication
  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Time management skills
  • Cash handling
  • Cleaning and sanitizing
  • Team collaboration
  • Problem-solving
  • Clear communication
  • Taking orders
  • Customer relations
  • Customer relationship building
  • Interpersonal communication skills
  • Sales expertise
  • Product and service knowledge
  • Sales closing
  • Product and service sales
  • Strong work ethic
  • Drive-thru experience
  • Guest satisfaction
  • Order accuracy
  • Phone etiquette
  • Beverage preparation
  • POS system operation

Languages

German
Limited Working

Timeline

Substitute Teacher, K-12

ESS
11.2024 - Current

Crew Member

Caseys's General Stores
07.2023 - 12.2023

Substitute Teacher, K-12

Grove Public Schools
08.2022 - 01.2023

Sales Representative

AT&T
04.2021 - 04.2022

Sales Representative

Premium Wireless
05.2020 - 04.2021

Cashier

Woodshed
02.2019 - 06.2019

Carhop

Sonic
11.2018 - 01.2019

Bachelor of Arts - Elementary Education

Rogers State University

High School Diploma -

Vinita High School

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