April Brown
La Marque,TX
Summary
Highly organized and detail-oriented professional with a background in nutrition, transitioning to a career in healthcare administration. Strong communication, multitasking, and problem-solving skills to effectively support healthcare teams and ensure smooth operation of healthcare services. Eager to leverage knowledge of health-related practices and patient care alongside administrative abilities to contribute to efficient office management, patient satisfaction, and overall organizational success in a dynamic healthcare environment.
Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Talented Manager with expert team leadership, planning, and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Manager
Texas City Independent School District Nutrition services
08.2004 - Current
- Address issues in a professional manner and resolve staff and customer service problems
- Build relationships and stay attentive to employees by motivating them to succeed and improve
- Manage inbound and outbound calls, keep accurate and complete department records, process payroll, prepare bank deposits, take inventory, and ensure adherence to policies and procedures
- Supervise team members, create schedules, hire and train new employees, and delegate tasks
01.2025 - 01.2025
- [Type Here]
Education
Associate of Science Degree - Health Sciences – Medical Administrative Assistant
Ultimate Medical Academy
01.2025
Skills
- MS Excel
- MS Word
- MS PowerPoint
- Written and verbal communication
- Decision-making skills
- Problem solving skills
- Critical thinking skills
- Following directions
- Decision-making
- Time management
- Team leadership
- Customer service
- Strategic planning
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 10 staff members.
- Documented and resolved workplace issues which led to better team player results.
- Collaborated with team of 5 in the development of catering menu.
Certification
- Nutrition services, Texas City Independent School District, Texas City, TX
- Servsafe Manager
Key Qualifications
- Medical Administrative Assistant
- Medical Terminology
- Medical Transcription
- Patient Processing
- Patient Registration
- Medical Records Management
- Check In
- Check Out
- Data Entry
- Release of Information
- HIPAA Compliance
- Medical Laws & Ethics
- CMS 1500 Claim Form
- Billing Cycle
- Claims Appeal Process
- Basic Coding Skills for ICD-10 & CPT
- Insurance Verification
- Anatomy & Physiology
Languages
English
Full Professional
Timeline
01.2025 - 01.2025
Manager
Texas City Independent School District Nutrition services
08.2004 - Current
Associate of Science Degree - Health Sciences – Medical Administrative Assistant
Ultimate Medical Academy
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